Lenovo ThinkPad 300 Service Guide - Page 26

Memory, problems

Page 26 highlights

Memory problems Problem: Your memory is not operating properly. Solution: 1. Verify that the memory is installed and seated correctly in your computer. It may be necessary to remove all added memories to test the computer with only the factory-installed memories, and then reinstall the memory one at a time to ensure a proper connection. For the procedures to remove and reinstall a memory, refer to "Replacing memory" on page 40. 2. Check for error messages during startup. Follow the appropriate corrective actions for Power-on self-test (POST) error messages. 3. Verify that the latest BIOS for your computer has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. For details, refer to the instructions in "Replacing memory" on page 40. 5. Run PC-Doctor for Windows. If you cannot startup Windows, use PC-Doctor from the service partition on your hard disk drive. Note: PC-Doctor in the service partition is not available on your SSD model. 18 ThinkPad® X300 Service and Troubleshooting Guide

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Memory
problems
Problem:
Your
memory
is
not
operating
properly.
Solution:
1.
Verify
that
the
memory
is
installed
and
seated
correctly
in
your
computer.
It
may
be
necessary
to
remove
all
added
memories
to
test
the
computer
with
only
the
factory-installed
memories,
and
then
reinstall
the
memory
one
at
a
time
to
ensure
a
proper
connection.
For
the
procedures
to
remove
and
reinstall
a
memory,
refer
to
“Replacing
memory”
on
page
40.
2.
Check
for
error
messages
during
startup.
Follow
the
appropriate
corrective
actions
for
Power-on
self-test
(POST)
error
messages.
3.
Verify
that
the
latest
BIOS
for
your
computer
has
been
installed.
4.
Verify
the
proper
memory
configuration
and
compatibility
including
the
maximum
memory
size
and
the
memory
speed.
For
details,
refer
to
the
instructions
in
“Replacing
memory”
on
page
40.
5.
Run
PC-Doctor
for
Windows.
If
you
cannot
startup
Windows,
use
PC-Doctor
from
the
service
partition
on
your
hard
disk
drive.
Note:
PC-Doctor
in
the
service
partition
is
not
available
on
your
SSD
model.
18
ThinkPad
®
X300
Service
and
Troubleshooting
Guide