Lenovo ThinkPad 300 Service Guide - Page 33

Solution, continued, Windows, Properties, Settings, Advanced, Adapter, Troubleshoot, Monitor,

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Solution (continued): For Windows XP: 1. Right-click on the desktop, click Properties to open the Display Properties window, then click the Settings tab. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced. 4. Click the Adapter tab. 5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click the Properties button. Check the ″Device status″ box and make sure that the device is working properly. If not, click the Troubleshoot button. 7. Click the Monitor tab. 8. Make sure that the information is correct. 9. Click the Properties button. Check the ″Device status″ box and make sure that the device is working properly. If not, click the Troubleshoot button. Problem: A message, "Unable to create overlay window," appears when I try to start DVD playback. -orI get poor or no playback while running video playback, DVD playback, or game applications. Solution: Do either of the following: v If you are using 32-bit color mode, change the color depth to 16-bit mode. v If you are using an external display device with a desktop size of 1600 × 1200 or larger (4:3), or 1680 × 1050 (16:10) or larger, reduce the refresh rate or color depth. Chapter 3. Solving computer problems 25

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Solution
(continued):
For
Windows
XP:
1.
Right-click
on
the
desktop,
click
Properties
to
open
the
Display
Properties
window,
then
click
the
Settings
tab.
2.
Check
whether
the
screen
resolution
and
color
quality
are
correctly
set.
3.
Click
Advanced
.
4.
Click
the
Adapter
tab.
5.
Make
sure
that
the
correct
device
driver
name
is
shown
in
the
adapter
information
window.
Note:
The
device
driver
name
depends
on
the
video
chip
that
has
been
installed
on
your
computer.
6.
Click
the
Properties
button.
Check
the
″
Device
status
″
box
and
make
sure
that
the
device
is
working
properly.
If
not,
click
the
Troubleshoot
button.
7.
Click
the
Monitor
tab.
8.
Make
sure
that
the
information
is
correct.
9.
Click
the
Properties
button.
Check
the
″
Device
status
″
box
and
make
sure
that
the
device
is
working
properly.
If
not,
click
the
Troubleshoot
button.
Problem:
A
message,
“Unable
to
create
overlay
window,”
appears
when
I
try
to
start
DVD
playback.
-or-
I
get
poor
or
no
playback
while
running
video
playback,
DVD
playback,
or
game
applications.
Solution:
Do
either
of
the
following:
v
If
you
are
using
32-bit
color
mode,
change
the
color
depth
to
16-bit
mode.
v
If
you
are
using
an
external
display
device
with
a
desktop
size
of
1600
×
1200
or
larger
(4:3),
or
1680
×
1050
(16:10)
or
larger,
reduce
the
refresh
rate
or
color
depth.
Chapter
3.
Solving
computer
problems
25