Lenovo ThinkPad 300 Service Guide - Page 18

Diagnosing, problems, using, PC-Doctor, service, partition, Troubleshooting, Error, messages - thinkpad x300 hard drive

Get Lenovo ThinkPad 300 PDF manuals and user guides View all Lenovo ThinkPad 300 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 18 highlights

v Error code 0000: Read verification failed v Error code 0100: Speed test failed v Error code 0200: Controller Diag failed 6. If the diagnostic program returns no error message but you still have some concerns: v See the instructions in the ″Problem solving″ section in online Access Help, and run the program for a diagnostic test of the hard disk drive. v You can download PC-Doctor for DOS for your computer from the following Web site: http://www.lenovo.com/support/site.wss/ document.do?sitestyle=lenovo&lndocid=tpad-matrix. Diagnosing problems using PC-Doctor from the service partition Note: This function may not be available on your solid state drive (SSD) model. By using PC-Doctor from the Rescue and Recovery workspace in the service partition of the hard disk drive, you can diagnose your system without starting up the operating system. To run PC-Doctor, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 3. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program. Troubleshooting If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system. Error messages Note: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message 0176: System Security - The System has been tampered with. Solution This message is displayed if you remove the Security Chip and reinstall it, or install a new one. To clear the error, enter the BIOS Setup Utility. If this does not solve the problem, have the computer serviced. 10 ThinkPad® X300 Service and Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
v
Error
code
0000:
Read
verification
failed
v
Error
code
0100:
Speed
test
failed
v
Error
code
0200:
Controller
Diag
failed
6.
If
the
diagnostic
program
returns
no
error
message
but
you
still
have
some
concerns:
v
See
the
instructions
in
the
″
Problem
solving
″
section
in
online
Access
Help
,
and
run
the
program
for
a
diagnostic
test
of
the
hard
disk
drive.
v
You
can
download
PC-Doctor
for
DOS
for
your
computer
from
the
following
Web
site:
document.do?sitestyle=lenovo&lndocid=tpad-matrix.
Diagnosing
problems
using
PC-Doctor
from
the
service
partition
Note:
This
function
may
not
be
available
on
your
solid
state
drive
(SSD)
model.
By
using
PC-Doctor
from
the
Rescue
and
Recovery
workspace
in
the
service
partition
of
the
hard
disk
drive,
you
can
diagnose
your
system
without
starting
up
the
operating
system.
To
run
PC-Doctor,
do
as
follows:
1.
Turn
off
the
computer,
and
then
turn
it
on
again.
2.
When
the
ThinkPad
logo
comes
up,
immediately
press
the
ThinkVantage
button.
The
Rescue
and
Recovery
workspace
opens.
3.
Click
Diagnose
hardware
.
For
more
information
about
PC-Doctor,
see
the
Help
for
the
program.
Troubleshooting
If
you
do
not
find
your
problem
here,
see
Access
Help
.
The
following
section
only
describes
problems
that
might
prevent
you
from
accessing
this
help
system.
Error
messages
Note:
1.
In
the
charts,
x
can
be
any
character.
2.
The
version
of
PC-Doctor
referred
to
here
is
PC-Doctor
for
Windows.
Message
Solution
0176:
System
Security
-
The
System
has
been
tampered
with.
This
message
is
displayed
if
you
remove
the
Security
Chip
and
reinstall
it,
or
install
a
new
one.
To
clear
the
error,
enter
the
BIOS
Setup
Utility.
If
this
does
not
solve
the
problem,
have
the
computer
serviced.
10
ThinkPad
®
X300
Service
and
Troubleshooting
Guide