Lexmark Forms Printer 2491 User's Guide - Page 115

Troubleshooting and maintenance, Troubleshooting

Page 115 highlights

7 Troubleshooting and maintenance This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance and answers to your questions, contact your service representative. When diagnosing a problem, see "Checklist for typical problems" on pag e112. Problem Status lights and alarms Paper jams and paper feeding problems Printing problems Misaligned printhead Poor print quality Incorrect font or pitch Auto Sheet Feeder problems See ... "Checking the printer status" "Clearing paper jams" "Testing the printer" "Adjusting bidirectional alignment" "Dots are missing or print quality is poor" "Is the font or pitch selected from the operator panel not printing or is it changing"? "Paper does not feed from the Auto Sheet Feeder" on page ... " on page 118 " on page 126 " on page 116 " on page 123 " on page 128 " on page 114 " on page 135 Troubleshooting 111

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111
Troubleshooting
Troubleshooting and
maintenance
This section helps you identify printer conditions and
problems that you can often correct. When you first
recognize a problem, determine whether it is located
within the printer, the software application, or an
option. For additional assistance and answers to your
questions, contact your service representative.
When diagnosing a problem, see “Checklist for typical
problems” on pag e112.
Problem
See …
on page …
Status lights and alarms
“Checking the printer status”
” on page 118
Paper jams and paper
feeding problems
“Clearing paper jams”
” on page 126
Printing problems
“Testing the printer”
” on page 116
Misaligned printhead
“Adjusting bidirectional alignment”
” on page 123
Poor print quality
“Dots are missing or print quality is
poor”
” on page 128
Incorrect font or pitch
“Is the font or pitch selected from the
operator panel not printing or is it
changing”?
” on page 114
Auto Sheet Feeder
problems
“Paper does not feed from the Auto
Sheet Feeder”
” on page 135
7