Lexmark Forms Printer 2491 User's Guide - Page 145

The optional Auto Sheet, Feeder or Tractor 2

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Problem Printer power switch is On, but Power light is Off. Printer alarm sounds. The optional Auto Sheet Feeder or Tractor 2 Feeder is noisy. Printing speed becomes slower. Probable cause Printer is not getting power. This might indicate an error or normal operation. The option is incorrectly installed. The print operation has slowed down. Action • Make sure the power cord is correctly connected at both ends. • Verify that the power source works. Check the status of the operator panel lights. See "Checking the printer status" on page 118. Remove and reinstall the option. For help, refer to the documentation shipped with your option. • Check the forms thickness lever. Make sure the setting is appropriate for the thickness of your forms. Printing speed is slower when the setting is 4 or higher. • Your software application is using bitmapped (graphic) fonts. If possible, select resident fonts. Note: Automatic thermal slowdown protects the printhead from overheating. This operation is normal and is affected by print type being used (letter quality, for example) and the amount and density of graphics being printed. Troubleshooting 141

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141
Troubleshooting
Printer power switch is
On
, but Power light is
Off
.
Printer is not getting
power.
•
Make sure the power cord
is correctly connected at
both ends.
•
Verify that the power
source works.
Printer alarm sounds.
This might indicate an
error or normal
operation.
Check the status of the
operator panel lights. See
“Checking the printer status”
on page 118.
The optional Auto Sheet
Feeder or Tractor 2
Feeder is noisy.
The option is incorrectly
installed.
Remove and reinstall the
option. For help, refer to the
documentation shipped with
your option.
Printing speed becomes
slower.
The print operation has
slowed down.
•
Check the forms thickness
lever. Make sure the
setting is appropriate for
the thickness of your
forms. Printing speed is
slower when the setting is
4 or higher.
•
Your software application
is using bitmapped
(graphic) fonts. If possible,
select resident fonts.
Note:
Automatic thermal
slowdown protects the print-
head from overheating. This
operation is normal and is
affected by print type being
used (letter quality, for
example) and the amount and
density of graphics being
printed.
Problem
Probable cause
Action