Lexmark Forms Printer 2491 User's Guide - Page 141

optional Auto Sheet Feeder

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Printer problems (continued) Problem Probable cause Action Paper fed from the Auto Sheet Feeder is skewed in the printer. The left and right paper guides are not correctly adjusted. Adjust the left and right paper guides so they are tight against the edge of the paper. Paper is not correctly placed in the paper bin. • Remove paper from the paper bin. • Fan the paper. • Reload the paper correctly. The Auto Sheet Feeder feeds multiple sheets. Paper is not correctly placed in the paper bin. Remove paper from the paper bin. Reload the paper correctly. The weight of the paper is too low. Remove all paper from the paper bin, and install a heavier paper. See the optional Auto Sheet Feeder manual for recommended paper weights. Paper sheets seem to hold together at the bottom edge. Remove all paper from the paper bin and fan the top and bottom edges with your thumb. Place the paper in the paper bin. Not enough paper in the Add more paper to the paper paper bin. bin. Troubleshooting 137

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137
Troubleshooting
Paper fed from the Auto
Sheet Feeder is skewed in
the printer.
The left and right paper
guides are not correctly
adjusted.
Adjust the left and right
paper guides so they are tight
against the edge of the paper.
Paper is not correctly
placed in the paper bin.
•
Remove paper from the
paper bin.
•
Fan the paper.
•
Reload the paper correctly.
The Auto Sheet Feeder
feeds multiple sheets.
Paper is not correctly
placed in the paper bin.
Remove paper from the paper
bin. Reload the paper
correctly.
The weight of the paper
is too low.
Remove all paper from the
paper bin, and install a
heavier paper. See the
optional Auto Sheet Feeder
manual for recommended
paper weights.
Paper sheets seem to
hold together at the
bottom edge.
Remove all paper from the
paper bin and fan the top and
bottom edges with your
thumb. Place the paper in the
paper bin.
Not enough paper in the
paper bin.
Add more paper to the paper
bin.
Printer problems
(continued)
Problem
Probable cause
Action