Lexmark Forms Printer 2491 User's Guide - Page 135
Use Font Lock and Pitch Lock., selected is not printing or - drivers
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Printer problems (continued) Problem Probable cause Line length is wrong; lines Application program do not start at the left problem. margin. Paper loads wrong. Action • Refer to your software application manual. • Make sure the correct printer driver is selected. Adjust the left margin by adjusting the tractor or paper guide. Graphics do not print. Software application problem. • Refer to your software application manual. • Make sure the correct printer driver is selected. Line spacing is incorrect, or Forms are jamming overprinting occurs. between printing surface and the printhead. Reset forms thickness lever. See "Setting the forms thickness lever" on page 44. Problem with the software Refer to your software applications. application manual. Specified pitch or font selected is not printing or is changing. • Your software is overriding your operator panel selection. Use Font Lock and Pitch Lock. See "Selecting or locking a font" on page 31. • Your software is using bitmapped (graphic) fonts. If possible, select resident fonts. Troubleshooting 131