Lexmark M410 Service Manual - Page 53

Insert Tray 1, Paper Jam message displays, paper is jammed before

Page 53 highlights

4045-XXX Printer does not recognize Tray 2 is installed FRU 1 Tray 2 Interconnect Cable Action Make sure the printer is positioned correctly on top of tray 2. The tray 2 interconnect cable contacts must engage the tray 2 cable on the base printer. Replace the cable if the contacts are defective. Printer displays message "Insert Tray 1" when trying to print from Tray 2 FRU 1 Tray 1 Inserted Sensor Action Check the tray 2 option for correct installation with the base printer. Run the Sensor Test in the Hardware Test Mode to verify the printer detects the tray 1 present sensor. If the sensor is not detected, check the sensor for correct installation and connection at the tray 2 board. If the installation is correct, replace the sensor. 200 Paper Jam message displays, paper is jammed before the input sensor OR Tray 2 Empty message displays when tray 2 has paper in the tray. FRU 1 Paper Path/Guides/Tray 2 2 Pick Roll 3 Solenoid Action Check the paper path for any foreign objects. Make sure tray 2 is fully installed and the lift plate raises when the tray is inserted. Check the pick roll for signs of wear and correct installation. Replace as necessary. Check the solenoid for correct operation. Use the Solenoid Test to check for correct operation. Replace as necessary. Diagnostic Information 2-27

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Diagnostic Information
2-27
4045-XXX
Printer does not recognize Tray 2 is installed
Printer displays message
Insert Tray 1
when trying to print from
Tray 2
200 Paper Jam message displays, paper is jammed before the
input sensor OR Tray 2 Empty message displays when tray 2 has
paper in the tray.
FRU
Action
1
Tray 2 Interconnect Cable
Make sure the printer is positioned
correctly on top of tray 2. The tray 2
interconnect cable contacts must
engage the tray 2 cable on the base
printer. Replace the cable if the
contacts are defective.
FRU
Action
1
Tray 1 Inserted Sensor
Check the tray 2 option for correct
installation with the base printer. Run
the Sensor Test in the Hardware Test
Mode to verify the printer detects the
tray 1 present sensor. If the sensor is
not detected, check the sensor for
correct installation and connection at
the tray 2 board. If the installation is
correct, replace the sensor.
FRU
Action
1
Paper Path/Guides/Tray 2
Check the paper path for any foreign
objects. Make sure tray 2 is fully
installed and the lift plate raises
when the tray is inserted.
2
Pick Roll
Check the pick roll for signs of wear
and correct installation. Replace as
necessary.
3
Solenoid
Check the solenoid for correct
operation. Use the Solenoid Test to
check for correct operation. Replace
as necessary.