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Lexmark P350 User's Guide - Page 43

Cleaning the print cartridge nozzles, Contacting Customer Support, Tools, Maintenance, Clean Cartridge - photo printer ink

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• Is the USB cable properly connected? - Make sure you plug the smaller, more square end of the USB cable into the back of the printer. - Make sure the long, flat end of the USB cable is connected to the USB port of your computer. The USB port is marked with the USB symbol. - Make sure the USB cable is not damaged or loose. Cleaning the print cartridge nozzles 1 Load photo paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see "Loading paper" on page 5. 2 Press or repeatedly until Tools appears on the display. 3 Press . 4 Press or repeatedly until Maintenance appears. 5 Press . 6 Press or repeatedly until Clean Cartridge appears. 7 Press . A page prints, forcing ink through the print cartridge nozzles to clean them. 8 Print the photo again to verify that the print quality has improved. 9 If print quality has not improved, try cleaning the nozzles up to two more times. Related topics: • "Wiping the print cartridge nozzles and contacts" on page 51 Contacting Customer Support How do I contact Lexmark Customer Support? Call us at: • US: 1-800-332-4120 Monday-Friday (8:00 AM-11:00 PM EST) Saturday (Noon-6:00 PM EST) • Canada: 1-800-539-6275 Monday-Friday (9:00 AM-9:00 PM EST) Saturday (Noon-6:00 PM EST) • Mexico: 001-888-377-0063 Monday-Friday (8:00 AM-8:00 PM EST) Note: Phone numbers and support times may change without notice. Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at http://www.lexmark.com. Maintaining the printer 43

Section	Page
Contents	3
Using the printer	5
Loading paper	5
Using supported paper types	5
Working with photos using the control panel	6
Connecting photo storage devices	6
Viewing photos	9
Editing photos	9
Printing photos	14
Using Bluetooth technology	19
Transferring photos	21
Working with photos using the computer	21
Choosing a paper size	21
Choosing a paper type	21
Printing photos using the computer	22
Resizing photos using the computer	23
Using iPhoto	23
Understanding the printer	25
Checking the box contents	25
Understanding the parts of the printer	26
Using the control panel buttons	28
Using the control panel menus	29
Using the View and Select menu	29
Using the Print Photos menu	29
Using the Transfer menu	30
Using the Slideshow menu	30
Using the Tools menu	31
Using the Photo Edit Mode menu	32
Using the PictBridge menu	33
Understanding the software	33
Installing the printer software	33
Removing the printer software	34
Using Printer Services	34
Using the Page Setup dialog	35
Using the Print dialog	36
Using the Utility	39
Maintaining the printer	42
Aligning the print cartridge	42
Checking the cable connections	42
Cleaning the print cartridge nozzles	43
Contacting Customer Support	43
Finding information about the printer	44
Improving print quality	46
Installing the print cartridge	47
Ordering supplies	48
Preserving the print cartridge	48
Printing a test page	49
Recycling Lexmark products	49
Refilling a print cartridge	49
Removing a used print cartridge	49
Using genuine Lexmark print cartridges	50
Viewing the ink level	50
Wiping the print cartridge nozzles and contacts	51
Troubleshooting	52
Cannot print from a digital camera using PictBridge	52
Solution 1	52
Solution 2	52
Solution 3	52
Incorrect language appears on the display	52
Ink level	52
Device cannot be inserted	53
Nothing happens when a device is inserted	53
Solution 1	53
Solution 2	53
Solution 3	53
Solution 4	53
Solution 5	53
Partial photo prints	53
Solution 1	53
Solution 2	54
Photo does not print	54
Solution 1	54
Solution 2	54
Solution 3	54
Solution 4	54
Solution 5	54
Solution 6	54
Power button is not lit	55
Print speed is slow	55
Solution 1	55
Solution 2	55
Solution 3	55
Software does not install	55
Solution 1	55
Solution 2	56
Solution 3	56
Solution 4	56
Jams and misfeeds troubleshooting	56
Paper jam in the paper support	56
Paper jam in the printer	56
Error messages	57
Alignment Error	57
Carrier Jam	57
Cartridge Error	58
Cartridge missing	58
Cover open	58
Invalid Device	58
Invalid Image File	58
Lexmark recommends using genuine cartridges	58
Non-Lexmark cartridge detected	58
Paper Jam	59
Paper Out	59
PictBridge Error	59
Notices and safety information	60
Edition notice	60
Trademarks	60
Conventions	61
Federal Communications Commission (FCC) compliance information statement	61
European Community (EC) directives conformity	62
Japanese VCCI notice	62
Korean MIC statement	62
Noise emission levels	62
Waste from Electrical and Electronic Equipment (WEEE) directive	63
ENERGY STAR	63
Safety information	63
Power consumption	64
Product power consumption	64
Four-hour Off mode	64
Off mode	64
Total energy usage	64
Statement of Limited Warranty	65