Netgear PR2000 User Manual (Cellular Version) - Page 136

Troubleshoot Internet Browsing, admin, password, Administration > Router Status, Connection Status

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Trek N300 Travel Router and Range Extender PR2000 3. Enter the Trek user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Click the OK button. The BASIC Home screen displays. 5. Select Administration > Router Status. 6. Click the Connection Status button. If the fields display the correct IP address and time information, your PPPoE connection is working. If any of the fields indicate failure, you can attempt to reconnect by clicking the Renew button. The Trek continues to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. Or your ISP might have a provisioning problem. Note: Unless you connect manually, the Trek does not authenticate using PPPoE until data is transmitted to the network. Troubleshoot Internet Browsing If your Trek can obtain an IP address but your computer cannot load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Troubleshooting 136

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Troubleshooting
136
Trek N300 Travel Router and Range Extender PR2000
3.
Enter the Trek user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
4.
Click the
OK
button.
The BASIC Home screen displays.
5.
Select
Administration > Router Status
.
6.
Click the
Connection Status
button. If the fields display the correct IP address and time
information, your PPPoE connection is working.
If any of the fields indicate failure, you can attempt to reconnect by clicking the
Renew
button. The Trek continues to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. Or your ISP might have a provisioning problem.
Note:
Unless you connect manually, the Trek does not authenticate using
PPPoE until data is transmitted to the network.
Troubleshoot Internet Browsing
If your Trek can obtain an IP address but your computer cannot load any web pages from the
Internet, check the following:
•
Your computer might not recognize any DNS server addresses. A DNS server is a host
on the Internet that translates Internet names (such as www addresses) to numeric IP
addresses.