Ricoh Aficio SP 3410DN Hardware Guide - Page 73

Troubleshooting, Error & Status Messages on Smart Organizing Monitor

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7. Troubleshooting Error & Status Messages on Smart Organizing Monitor This section explains what the messages that appear on the Smart Organizing Monitor dialog box mean and what to do when a particular message appears. Message An error has occurred with the network device. An error has occurred with the USB device. Cover Open Close the indicated cover. [Front or Rear Cover] [Feed Roller] has reached to replacing period. Functional problem within the printer. Turn power switch off, then on. If the error appears again, please call service. SCXXX Explanation Recommended Action The printer detected the network device error. Turn off the power, and then turn it on again. If the error occurs again, contact your sales or service representative. The printer detected the USB device error. Turn off the power, and then turn it on again. If the error occurs again, contact your sales or service representative. The front cover or rear cover Open and then close the front is open. cover or rear cover. The feed roller is no longer Contact your sales or service usable, and must be replaced. representative. A fatal hardware error has occurred, and the printer cannot function. Turn off the power, and then turn it on again. If the error occurs again, contact your sales or service representative. [Fusing Unit] has reached to The fusing unit is no longer Contact your sales or service replacing period. usable, and must be replaced. representative. Independent-supplier toner A non-supported print car- has been set. tridge is installed. Remove and replace it with a print cartridge specified by an authorized dealer. No Paper Load paper in the indicated paper source tray. [Bypass Tray] The indicated tray is out of paper. Load paper into the indicated paper tray. 69

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69
7. Troubleshooting
Error & Status Messages on Smart
Organizing Monitor
This section explains what the messages that appear on the Smart Organizing
Monitor dialog box mean and what to do when a particular message appears.
Message
Explanation
Recommended Action
An error has occurred with
the network device.
The printer detected the net-
work device error.
Turn off the power, and then
turn it on again.
If the error occurs again, con-
tact your sales or service repre-
sentative.
An error has occurred with
the USB device.
The printer detected the USB
device error.
Turn off the power, and then
turn it on again.
If the error occurs again, contact
your sales or service representa-
tive.
Cover Open
Close the indicated cover.
[Front or Rear Cover]
The front cover or rear cover
is open.
Open and then close the front
cover or rear cover.
[Feed Roller] has reached to
replacing period.
The feed roller is no longer
usable, and must be replaced.
Contact your sales or service
representative.
Functional problem within
the printer.
Turn power switch off, then
on.
If the error appears again,
please call service.
SCXXX
A fatal hardware error has
occurred, and the printer
cannot function.
Turn off the power, and then
turn it on again.
If the error occurs again, contact
your sales or service representa-
tive.
[Fusing Unit] has reached to
replacing period.
The fusing unit is no longer
usable, and must be replaced.
Contact your sales or service
representative.
Independent-supplier toner
has been set.
A non-supported print car-
tridge is installed.
Remove and replace it with a
print cartridge specified by an
authorized dealer.
No Paper
Load paper in the indicated
paper source tray.
[Bypass Tray]
The indicated tray is out of
paper.
Load paper into the indicated
paper tray.