Ricoh Aficio SP 3510SF Quick Guide - Page 31
Fax Transmission Problems
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Troubleshooting Fax Transmission Problems v Cannot send or receive faxes The modular cable may be disconnected. Make sure that the modular cable is correctly connected. For more details, see "Connecting to a Telephone Line", User Guide. v Cannot receive faxes even when sending them is possible • The print cartridge is empty. Replace the print cartridge. For more details, see "Print Cartridge" on page 44. • A tray is empty. Load paper into the tray. For more details, see "Loading Paper", User Guide. v A fax you sent appears blank when received The original was placed upside down. Place the original in the correct orientation. For more details, see "Placing Originals", User Guide. v Cannot print the received faxes • The paper tray is empty. Load paper in the paper tray. For more details, see "Loading Paper", User Guide. • The tray for printing faxes does not contain A4, Letter, or Legal size paper. Change the tray setting, and load paper of the appropriate size. For more details, see "Fax Feature Settings", User Guide • If you cannot solve the problem, contact your local sales or service representative. 31
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