Ricoh Aficio SP 3510SF Quick Guide - Page 450

Internet Fax., See the solutions provided for errors 1XXX32 to 1XXX84

Page 450 highlights

Fax Problems 4XXX43 Error Code 4XXX44 4XXX45 4XXX46 Solution A TIFF file could not be received via Internet Fax properly. • The compression method of the received TIFF file was other than MH/MR/MMR. Ask the sender to check the TIFF file. A TIFF file could not be received via Internet Fax properly. • The resolution of the TIFF file was not supported, or the width of the TIFF file was A3 or B4. Ask the sender to check the TIFF file. A TIFF file could not be received via Internet Fax properly. • The format of the TIFF file was other than TIFF-S/F. Ask the sender to check the TIFF file. The machine memory reached capacity while receiving an Internet Fax. • The fax was too large. Ask the sender to resend the document in parts as several smaller individual faxes, or send at a lower resolution. When other problems occur The table below describes how to troubleshoot problems that do not produce an error code. Problem Cannot send faxes. Cannot receive faxes. Solution • See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. • The machine cannot accept a new fax job because there are 5 unsent faxes in memory already. Wait until any of those faxes is transmitted completely, or use the [Delete TX Standby File] function to delete unnecessary faxes. For details, see p.270 "Fax Feature Settings". See the solutions provided for errors 2XXX32 to 2XXX84 in the above table. 397

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Error Code
Solution
4XXX43
A TIFF file could not be received via Internet Fax properly.
The compression method of the received TIFF file was
other than MH/MR/MMR. Ask the sender to check the
TIFF file.
4XXX44
A TIFF file could not be received via Internet Fax properly.
The resolution of the TIFF file was not supported, or the
width of the TIFF file was A3 or B4. Ask the sender to
check the TIFF file.
4XXX45
A TIFF file could not be received via Internet Fax properly.
The format of the TIFF file was other than TIFF-S/F. Ask
the sender to check the TIFF file.
4XXX46
The machine memory reached capacity while receiving an
Internet Fax.
The fax was too large. Ask the sender to resend the
document in parts as several smaller individual faxes, or
send at a lower resolution.
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem
Solution
Cannot send faxes.
See the solutions provided for errors 1XXX32 to 1XXX84
in the above table.
The machine cannot accept a new fax job because there
are 5 unsent faxes in memory already. Wait until any of
those faxes is transmitted completely, or use the [Delete
TX Standby File] function to delete unnecessary faxes. For
details, see p.270 "Fax Feature Settings".
Cannot receive faxes.
See the solutions provided for errors 2XXX32 to 2XXX84 in the
above table.
Fax Problems
397