Ricoh Aficio SP 3510SF Quick Guide - Page 447

9. Troubleshooting Error Code 1XXX32 to 1XXX84 2XXX14 2XXX32 to 2XXX84 394 Solution An error occurred while sending a fax. • Confirm that the telephone line is properly connected to the machine. • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative. The machine was not able to print the received fax, or the machine's memory reached capacity while receiving a fax because the document was too large. • The paper tray was empty. Load paper in the paper tray. See p.96 "Loading Paper". • The tray set for [Select Paper Tray] under [Fax Features] did not contain A4, Letter, or Legal size paper. Load valid size paper in the tray, and configure the paper size settings under [System Settings] accordingly. • A cover or tray was open. Close the cover or tray. • There was a paper jam. Remove the jammed paper. See p.365 "Removing Printing Jams". • A print cartridge was empty. Replace the print cartridge. See p.409 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to re-send the document in parts as several smaller individual faxes, or to send at a lower resolution. An error occurred while receiving a fax. • Confirm that the telephone line is properly connected to the machine. • Disconnect the telephone line from the machine, and connect a standard telephone in its place. Confirm that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative.