Ricoh M 320F Users Guide - Page 459

2XXX14 Error Code 2XXX32 to 2XXX84 3XXX11 Fax Problems (When Using the Touch Panel Model) Solution The machine was not able to print the received fax, or the machine's memory reached its capacity while receiving a fax because the document was too large. • The paper tray was empty. Load paper in the paper tray. See page 58 "Loading Paper". • The tray selected in [Select Paper Tray] under [Fax Features] did not contain A4, Letter, or Legal size paper. Load valid size paper in the tray, and configure the paper size settings under [Paper Settings] accordingly. • A cover or tray was open. Close the cover or tray. • There was a paper jam. Remove the jammed paper. See page 422 "Removing Paper Jams". • A print cartridge was empty. Replace the print cartridge. See page 391 "Replacing the Print Cartridge". • The received fax was too large. Ask the sender to re-send the document in parts as several smaller faxes, or to send the fax at a lower resolution. An error occurred while receiving a fax. • Check if the telephone line is properly connected to the machine. • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone. If you cannot make calls this way, contact your telephone company. • If the problem persists, contact your sales or service representative. Connection to the server failed while sending an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 358 "Configuring the Network Settings". 457