Ricoh M 320F Users Guide - Page 460

10. Troubleshooting 3XXX12 Error Code 3XXX13 3XXX14 3XXX33 4XXX21 4XXX22 Solution E-mail transmission failed while sending an Internet Fax. • There was an error in the header of the e-mail. Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 358 "Configuring the Network Settings". E-mail transmission failed while sending an Internet Fax. • There was an error in the part header of the e-mail. Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 358 "Configuring the Network Settings". E-mail transmission failed while sending an Internet Fax. • There was an error in the converted TIFF file. Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used). See page 358 "Configuring the Network Settings". The machine memory reached capacity while sending an Internet Fax. • The fax was too large. Resend the document in parts as several smaller faxes, or send the fax at a lower resolution. Connection to the server failed while receiving an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and POP3 settings have been configured properly (make sure that no double-byte character is used). See page 358 "Configuring the Network Settings". E-mail reception failed while receiving an Internet Fax. • LIST command to the POP3 server failed. Ask the sender to check the e-mail settings. 458