Sony DSC-RX100M5 Help Guide Printable PDF - Page 294

Do not place any metal objects other than a smartphone near the (N mark). Do not contact two or more smartphones to this product at the same time. If another NFC-based application is running on your smartphone, terminate that application. Switch to shooting mode before touching the smartphone to the product. The application will not activate if the product is in playback mode. [331] Troubleshooting Troubleshooting Computers The computer does not recognize this product. Set [USB Connection] to [Mass Storage]. Check that the power of the camera is turned on. If the battery level is low, insert a charged battery pack. Use the micro USB cable (supplied) to connect the devices. Disconnect the USB cable, and connect it again firmly. Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer. Connect this product directly to your computer without passing through a USB hub or other device. If you set [USB Power Supply] to [Off], the computer may be able to recognize this product. [332] Troubleshooting Troubleshooting Computers You cannot import images. Connect this product and your computer correctly making a USB connection. When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by this product. [333] Troubleshooting Troubleshooting Computers