Sony DSC-RX100M5 Help Guide Printable PDF - Page 299

Self-diagnosis display

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Sound may be produced when the product is shaken while the power is turned off, but this is not a malfunction. [348] Troubleshooting Troubleshooting Others "--E-" appears on the screen. Remove the memory card, and insert it again. If the problem persists even after performing this procedure, format the memory card. [349] Troubleshooting Messages Messages Self-diagnosis display If a code starting with a letter of the alphabet appears, the self-diagnosis function on this product is working. The last two digits (indicated by □□) will differ depending on the state of this product. If you cannot solve the problem even after trying the following corrective actions a few times, this product may need repair. Contact your Sony dealer or local authorized Sony service facility. C:32:□□ There is trouble with the product's hardware. Turn the power off and on again. C:13:□□ This product cannot read or write data on the memory card. Try turning off and on this product again, or taking out and inserting the memory card several times. An unformatted memory card is inserted. Format the memory card. The inserted memory card cannot be used with this product, or the data is damaged. Insert a new memory card. E:61:□□ E:62:□□

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Sound may be produced when the product is shaken while the power is turned
off, but this is not a malfunction.
[348] Troubleshooting
Troubleshooting
Others
“--E-” appears on the screen.
Remove the memory card, and insert it again. If the problem persists even after
performing this procedure, format the memory card.
[349] Troubleshooting
Messages
Messages
Self-diagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis function
on this product is working. The last two digits (indicated by
□□
) will differ
depending on the state of this product.
If you cannot solve the problem even after trying the following corrective actions a
few times, this product may need repair. Contact your Sony dealer or local
authorized Sony service facility.
C:32:
□□
There is trouble with the product’s hardware. Turn the power off and on again.
C:13:
□□
This product cannot read or write data on the memory card. Try turning off and
on this product again, or taking out and inserting the memory card several
times.
An unformatted memory card is inserted. Format the memory card.
The inserted memory card cannot be used with this product, or the data is
damaged. Insert a new memory card.
E:61:
□□
E:62:
□□