Toshiba Tecra TE2100 User Guide - Page 197

197 If Something Goes Wrong Problems when you turn on the computer 5 Add a paragraph break and type some notes describing what you were doing when you received the message. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cable properly or installed a charged battery. Press and hold down the power button for a few seconds. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp. The computer starts but, when you press a key, nothing happens. You are probably in Stand By mode and have a software or resource conflict. When this happens, turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Clearing the condition may get the computer running, but it won't solve a resource conflict. Read the documentation that came with the conflicting device and "Resolving a hardware conflict" on page 201. The computer is not accessing the hard disk or the external diskette drive. Your computer normally loads the operating system from the hard disk. If you have a hard disk problem, you will not be able to start the computer. Insert a system diskette into the external diskette drive and press the left or right arrow key and choose your boot-up device.