ZyXEL P-100 User Guide - Page 121

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Prestige 100WH Internet Access Router Chapter 11 Troubleshooting This chapter covers ways of dealing with potential problems you may run into when using your Prestige. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 11.1 Problems Starting Up the Prestige Table 11-1. Troubleshooting the Start-Up of your Prestige Troubleshooting Corrective Action None of the LEDs are on when you power on the Prestige Check the power cord and the power supply and make sure it is properly connected to your Prestige. If the error persists you may have a hardware problem. In this case you should contact technical support. You cannot access the Prestige 1.Check to see if the Prestige is connected to your via the console port. computer's serial port. 2. Check to see if the communications program is configured correctly. The communications software should be configured as follows: VT100 terminal emulation 9600 Baud rate. No parity, 8 Data bits, 1 Stop bit. Chapter 11 Troubleshooting 11-1

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Prestige 100WH Internet Access Router
11-1
Chapter 11
Troubleshooting
Chapter 11
Troubleshooting
This chapter covers ways of dealing with potential problems you may run into when using
your
Prestige
. After each problem description, some instructions are provided to help you to
diagnose and to solve the problem.
11.1 Problems Starting Up the
Prestige
Table 11-1.
Troubleshooting the Start-Up of your
Prestige
Troubleshooting
Corrective Action
None of the LEDs are on when
you power on the
Prestige
Check the power cord and the power supply and make sure it
is properly connected to your
Prestige
.
If the error persists you may have a hardware problem. In this
case you should contact technical support.
1.Check to see if the
Prestige
is connected to your
computer’s serial port.
VT100 terminal emulation
9600 Baud rate.
You cannot access the
Prestige
via the console port.
2. Check to see if the
communications
program is configured
correctly. The
communications
software should be
configured as follows:
No parity, 8 Data bits, 1 Stop bit.