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Network print software installation problems

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Troubleshooting Network print software installation problems 15 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows®. The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 15 „ For a network with an Ethernet cable connection Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User's Guide before installing the network print software or printer driver. „ For a wireless network Make sure you have completed the IP address setting and wireless network settings of the Brother print server according to Chapter 3 of this User's Guide before installing the network print software or printer driver. Check the following: a Make sure that the machine is powered on, is on-line and ready to print. b Check the connection status for your network. For wired network users: Check to see if there is any LED activity. Brother print server has two LEDs on the back panel of the machine. The upper orange LED shows Speed status. The lower green LED shows Link/Activity (Received/Transmit) status. „ The upper LED is orange: The Speed LED will be orange if the print server is connected to a 100BASE-TX Fast Ethernet network. „ The upper LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T Ethernet network. „ The lower LED is green: The Link/Activity LED will be green if the print server is connected to a Ethernet network. 15 „ The lower LED is off: The Link/Activity LED will be off if the print server is not connected to the network. 115

Section	Page
NETWORK USER'S GUIDE HL-3045CN / HL-3075CW	1
Table of Contents	6
1 Introduction	11
Overview	11
Network features	12
Network printing	12
Management utilities	12
Types of network connections	14
Network connection example	14
Peer-to-Peer printing using TCP/IP	14
Network Shared printing	15
Wireless network connection examples (For HL-3075CW)	16
Connected to a computer with an access point on the network (Infrastructure mode)	16
Protocols	17
TCP/IP protocols and functions	17
DHCP/BOOTP/RARP	17
APIPA	17
ARP	17
DNS client	17
NetBIOS name resolution	17
WINS	18
LPR/LPD	18
SMTP client	18
Custom Raw Port (default is Port9100)	18
IPP	18
mDNS	18
Telnet	18
SNMP	18
LLMNR	18
Web services	19
Web server (HTTP)	19
IPv6	19
Other Protocol	19
LLTD	19
2 Configuring your machine for a network	20
Overview	20
IP addresses, subnet masks and gateways	20
IP address	20
How the IP address is assigned to your print server:	20
Subnet mask	21
Gateway (and router)	21
Step by step chart	22
Setting the IP address and subnet mask	23
Using the BRAdmin Light utility to configure your machine as a network printer	23
BRAdmin Light	23
How to configure your machine using the BRAdmin Light utility	23
Using the control panel to configure your machine for a network	25
Using other methods to configure your machine for a network	25
Changing the print server settings	26
Using the BRAdmin Light utility to change the print server settings	26
Using the BRAdmin Professional 3 utility to change the print server settings (For Windows®)	26
Using Web Based Management (web browser) to change the print server settings	27
Using the control panel to change the print server settings	27
Using other methods to change print server settings	27
3 Configuring your machine for a wireless network (For HL-3075CW)	28
Overview	28
Wireless network terms and concepts	29
SSID (Service Set Identifier) and channels	29
SSID	29
Channels	29
Authentication and encryption	29
Authentication methods	29
Encryption methods	30
Network Key	31
Step by step chart for wireless network configuration	32
For Infrastructure mode	32
Confirm your network environment	33
Connected to a computer with an access point in the network (Infrastructure mode)	33
Confirm your wireless network setup method	34
Configuration using the Brother installer application on the CD-ROM to configure your machine for a wireless network (Recommended)	34
Configuration temporarily using a USB cable	34
Configuration using WPS or AOSS from the control panel menu to configure your machine for a wireless network (Infrastructure mode only)	35
Configuration using the PIN Method of Wi-Fi Protected Setup to configure your machine for a wireless network (Infrastructure mode only)	36
Configure your machine for a wireless network	37
Using the Brother installer application on the CD-ROM to configure your machine for a wireless network (Recommended)	37
Using WPS or AOSS from the control panel menu to configure your machine for a wireless network	37
Using the PIN Method of Wi-Fi Protected Setup to configure your machine for a wireless network	37
4 Wireless configuration for Windows® using the Brother automatic installer application (For HL-3075CW)	38
Configuration in Infrastructure mode	38
Before configuring the wireless settings	38
Configure the wireless settings	39
5 Wireless Configuration for Macintosh using the Brother installer application (For HL-3075CW)	40
Configuration in Infrastructure mode	40
Before configuring the wireless settings	40
Configure the wireless settings	41
6 Wireless configuration using WPS or AOSS from the control panel (For HL-3075CW)	42
Overview	42
How to configure your wireless machine, using WPS or AOSS from the control panel menu	43
7 Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-3075CW)	46
Overview	46
How to configure your wireless machine, using the PIN Method of Wi-Fi Protected Setup	46
For Windows® users	48
For Macintosh users	52
8 Control panel features	54
Overview	54
Network menu	55
TCP/IP	55
Boot Method	55
IP Address	57
Subnet Mask	58
Gateway	59
IP Boot Tries	60
APIPA	61
IPv6	62
Ethernet (wired network only)	63
Factory Reset	63
Set to Default (For HL-3075CW)	63
Wired Enable (For HL-3075CW wired network only)	64
WLAN Enable (For HL-3075CW wireless network only)	64
WPS or AOSS (For HL-3075CW wireless network only)	64
WPS w/PIN Code (For HL-3075CW wireless network only)	65
WLAN Status (For HL-3075CW wireless network only)	65
Reset the network settings to the factory default	69
Printing the Network Configuration page	70
9 Driver Deployment Wizard (Windows® only)	71
Overview	71
Connection methods	71
Peer-to-peer	71
Network Shared	72
Local Printer (USB)	72
How to install the Driver Deployment Wizard software	73
Using the Driver Deployment Wizard software	74
10 Web Based Management	77
Overview	77
How to configure the print server settings using Web Based Management (web browser)	78
11 Network printing from Windows® basic TCP/IP Peer-to-Peer printing	79
Overview	79
Configuring the standard TCP/IP port	80
Printer driver not yet installed	80
For Windows Vista®, Windows® 7 and Windows Server® 2008	80
For Windows® XP and Windows Server® 2003	81
Printer driver already installed	82
Other sources of information	82
12 Internet printing for Windows®	83
Overview	83
IPP printing for Windows® XP, Windows Vista®, Windows® 7 and Windows Server® 2003/2008	83
For Windows Vista®, Windows® 7 and Windows Server® 2008	83
For Windows® XP and Windows Server® 2003	85
Specifying a different URL	87
Other sources of information	87
13 Network printing from Macintosh using the BR-Script 3 driver (For HL-3075CW)	88
Overview	88
How to choose the printer driver (TCP/IP)	88
14 Security features	92
Overview	92
Security terms	92
Security protocols	93
Security methods for E-mail notification	93
Configuring the protocol settings	94
Managing your network printer securely	95
Secure Management using Web Based Management (web browser)	95
Secure Management using BRAdmin Professional 3 (for Windows®)	98
Secure Function Lock 2.0 (For HL-3075CW)	99
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	99
Restricting PC print by PC user login name	100
Setting up public mode	101
Other features	101
Printing documents securely using IPPS	102
Specifying a different URL	102
Using E-mail notification with user authentication	103
Creating and installing a certificate	105
Creating and installing a self-signed certificate	107
How to create and install a self-signed certificate	107
How to install the self-signed certificate on your computer	108
Creating CSR and installing a certificate	120
How to create the CSR	120
How to install the certificate to your printer	121
Import and export the certificate and private key	122
How to import the certificate and private key	122
How to export the certificate and private key	122
15 Troubleshooting	123
Overview	123
General problems	123
Network print software installation problems	125
Printing problems	127
Protocol-specific troubleshooting	128
Windows® XP, Windows Vista® , Windows® 7 and Windows Server® 2003/2008 IPP troubleshooting	128
Web Based Management (web browser) troubleshooting (TCP/IP)	128
Wireless network troubleshooting (For HL-3075CW)	129
Wireless connection problem	129
A Appendix	130
Using services	130
Other ways to set the IP address (For advanced users and administrators)	130
Using DHCP to configure the IP address	130
Using BOOTP to configure the IP address	131
Using RARP to configure the IP address	132
Using APIPA to configure the IP address	132
Using ARP to configure the IP address	133
Using the TELNET console to configure the IP address	134
Using the Brother Web BRAdmin server software for IIS to configure the IP address	135
Installation when using a Network Print Queue or Share	136
Installation when using Web Services (For Windows Vista® and Windows® 7 users)	137
B Appendix	138
Print server specifications	138
Ethernet wired network	138
Wireless network (for HL-3075CW)	139
Function table and factory default settings	140

Match case Limit results 1 per page

Troubleshooting

115

Network print software installation problems

The Brother print server is not found during setup of the network print software installation or from

the printer driver of the Brother machine in Windows

. The Brother print server is not found using

the Simple Network Configuration capabilities of Mac OS X.

For a network with an Ethernet cable connection

Make sure you have completed the IP address setting of the Brother print server according to Chapter 2

of this User’s Guide before installing the network print software or printer driver.

For a wireless network

Make sure you have completed the IP address setting and wireless network settings of the Brother print

server according to Chapter 3 of this User’s Guide before installing the network print software or printer

driver.

Check the following:

Make sure that the machine is powered on, is on-line and ready to print.

Check the connection status for your network.

For wired network users:

Check to see if there is any LED activity. Brother print server has two LEDs on the back panel of the

machine. The upper orange LED shows Speed status. The lower green LED shows Link/Activity

(Received/Transmit) status.

The upper LED is orange: The Speed LED will be orange if the print server is connected to a

100BASE-TX Fast Ethernet network.

The upper LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T

Ethernet network.

The lower LED is green: The Link/Activity LED will be green if the print server is connected to a

Ethernet network.

The lower LED is off: The Link/Activity LED will be off if the print server is not connected to the

network.