Brother International HL-3075CW Network Users Manual - English - Page 126

For wireless network users For HL-3075CW, For Mac OS X 10.4.11 to 10.6.x

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Troubleshooting For wireless network users (For HL-3075CW): Note Make sure that your machine setting for a wireless network is enable. Check to see if the wireless signal on the LCD display is following in Ready mode or Sleep mode with infrastructure mode: (Strong) / (Medium) / (Weak) Your machine is connected to the wireless network. If the signal is (None), your machine is not connected to the wireless network. To configure your machine for a wireless network, see Configuring your machine for a wireless network (For HL3075CW) in Chapter 3. Note The wireless signal will be on the LCD display in the following status even if your machine is not connected to the wireless network: • Your machine is connected to the access point with Open System authentication. c Print the Network Configuration page and check if the settings such as IP address settings are correct for your network. The problem may be the result of a mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on the network have this IP address. For information on how to print the Network Configuration page, see Printing the Network Configuration page on page 60. d Verify that the print server is on your network as follows: „ For Windows® 1 Click Start, All Programs, Accessories then choose Command Prompt. 2 Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). „ For Mac OS X 10.4.11 to 10.6.x 1 From the Go menu, choose Applications. 2 Open the Utilities folder. 3 Double-click the Terminal icon. 4 Try pinging the print server from the Terminal window: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two 15 minutes for the print server to load its IP address after setting the IP address). e If you have tried a to d above and it does not work, then reset the print server back to its factory default settings and try from the initial setup again. For resetting, see Reset the network settings to the factory default on page 59. f If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the machine. In this case, you will need to disable the Firewall on your computer and re-install the drivers. For more information, see General problems on page 113. If you are using personal Firewall software, see the User's Guide for your software or contact the software manufacturer. 116

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Troubleshooting
116
15
For wireless network users (For HL-3075CW):
Note
Make sure that your machine setting for a wireless network is enable.
Check to see if the wireless signal on the LCD display is following in Ready mode or Sleep mode with
infrastructure mode:
(Strong) /
(Medium) /
(Weak)
Your machine is connected to the wireless network.
If the signal is
(None), your machine is not connected to the wireless network. To configure your
machine for a wireless network, see
Configuring your machine for a wireless network (For HL-
3075CW)
in Chapter 3.
Note
The wireless signal will be on the LCD display in the following status
even if your machine is not
connected to the wireless network:
•
Your machine is connected to the access point with Open System authentication.
c
Print the Network Configuration page and check if the settings such as IP address settings are correct
for your network. The problem may be the result of a mismatched or duplicate IP address. Verify that the
IP address is correctly loaded into the print server. And make sure that no other nodes on the network
have this IP address. For information on how to print the Network Configuration page, see
Printing the
Network Configuration page
on page 60.
d
Verify that the print server is on your network as follows:
For Windows
®
1
Click
Start
,
All Programs
,
Accessories
then choose
Command Prompt
.
2
Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where
ipaddress
is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
For Mac OS X 10.4.11 to 10.6.x
1
From the
Go
menu, choose
Applications
.
2
Open the
Utilities
folder.
3
Double-click the
Terminal
icon.
4
Try pinging the print server from the Terminal window:
ping ipaddress
Where
ipaddress
is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
e
If you have tried
a
to
d
above and it does not work, then reset the print server back to its factory default
settings and try from the initial setup again. For resetting, see
Reset the network settings to the factory
default
on page 59.
f
If the installation failed, the Firewall on your computer may be blocking the necessary network
connection to the machine. In this case, you will need to disable the Firewall on your computer and
re-install the drivers. For more information, see
General problems
on page 113. If you are using personal
Firewall software, see the
User’s Guide
for your software or contact the software manufacturer.