Dell Inspiron 7000 Dell Inspiron 7000 Reference and Troubleshooting Guide - Page 67

Reboot the computer. Does the drive access indicator light blink during the boot

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8. Does the diskette-drive access indicator light blink during the boot routine, and does the drive boot the operating system? Yes. The diskette drive problem has probably been resolved. If you continue to experience trouble, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) No. Go to step 9. 9. Call Dell for technical assistance. See Chapter 5, "Getting Help," for instructions. During POST, the computer checks the CD-ROM or DVD-ROM drive, comparing its characteristics with the system configuration information. (The CD-ROM/hard-disk drive access indicator blinks as the computer performs this check.) If a failure occurs with the drive, make a copy of the Diagnostics Checklist found in Chapter 5 and fill it out as you complete the following procedure: 1. Remove the combination module from the options bay. 2. Save your work in any open application programs, and then shut down the computer. 3. Reinstall the combination module. 4. Reboot the computer. Does the drive access indicator light blink during the boot routine? Yes. Go to step 6. No. Go to step 5. 5. Remove and reinsert the combination module. Reboot the computer. Does the drive access indicator blink during the boot routine? Yes. Go to step 6. No. Go to step 10. 6. Remove the hard-disk drive and boot the computer. Does the drive access indicator light blink? Yes. Go to step 7. No. Go to step 10. Troubleshooting Your Computer 3-21

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Troubleshooting Your Computer
3-21
8.
Does the diskette-drive access indicator light blink during the boot routine, and
does the drive boot the operating system?
Yes.
The diskette drive problem has probably been resolved. If you continue to
experience trouble, call Dell for technical assistance. (See Chapter 5, “Getting
Help,” for instructions.)
No.
Go to step 9.
9.
Call Dell for technical assistance.
See Chapter 5, “Getting Help,” for instructions.
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±±±±±±±
During POST, the computer checks the CD-ROM or DVD-ROM drive, comparing its
characteristics with the system configuration information. (The CD-ROM/hard-disk
drive access indicator blinks as the computer performs this check.)
If a failure occurs with the drive, make a copy of the Diagnostics Checklist found in
Chapter 5 and fill it out as you complete the following procedure:
1.
Remove the combination module from the options bay.
2.
Save your work in any open application programs, and then shut down the
computer.
3.
Reinstall the combination module.
4.
Reboot the computer. Does the drive access indicator light blink during the boot
routine?
Yes.
Go to step 6.
No.
Go to step 5.
5.
Remove and reinsert the combination module. Reboot the computer. Does the
drive access indicator blink during the boot routine?
Yes.
Go to step 6.
No.
Go to step 10.
6.
Remove the hard-disk drive and boot the computer. Does the drive access indica-
tor light blink?
Yes.
Go to step 7.
No.
Go to step 10.