Dell Vostro 200 Owner's Manual - Page 64

Work Offline, Windows XP, Windows Vista - no sound

Page 64 highlights

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - Windows XP 1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem Options→ Modems. 2 Click the COM port for your modem→ Properties→ Diagnostics→ Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems. 2 Click the COM port for your modem→ Properties → Diagnostics→ Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T - Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider. 64 Solving Problems

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64
Solving Problems
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
Windows XP
1
Click
Start
Control Panel
Printers and Other Hardware
Phone and
Modem Options
Modems
.
2
Click the COM port for your modem
Properties
Diagnostics
Query
Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista
1
Click
Start
Control Panel
Hardware and Sound
Phone and Modem
Options
Modems
.
2
Click the COM port for your modem
Properties
Diagnostics
Query
Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
NSURE
THAT
YOU
ARE
CONNECTED
TO
THE
I
NTERNET
Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click
File
. If
Work Offline
has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service
provider.