HP 450c HP DesignJet 430/450C/488CA Printer - UserÂ’s Guide - Page 139

the printer, that it is firmly connected to the correct ports see s 1-17

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Page 139 highlights

Troubleshooting Locating the source of your problem Locating the source of your problem 1 Check the status of the front-panel lights. For an explanation, see Chapter 8. 2 Test the printer, as follows: a Switch the printer off. b Ensure that the power cord is firmly inserted in the printer and plugged in to an outlet that you know works. c Switch the printer on. d Print a demonstration print (see page 1-26). If the printer prints this correctly, the problem is probably not with the printer. 3 Test your computer hardware and interface, as follows: a Ensure that you are using the correct interface cable between the computer and the printer, that it is firmly connected to the correct ports (see pages 1-17 and 10-11), and that the cable is held in place by the cable clip. b Serial interface users only. Check that the serial interface settings on the Setup Sheet match the requirements of your computer hardware and application software (see page 1-19). 9-3 TROUBLE- 9 SHOOTING

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9–3
Locating the source of your problem
1
Check the status of the front-panel lights.
For an explanation, see Chapter 8.
2
Test the printer, as follows:
a
Switch the printer off.
b
Ensure that the power cord is firmly inserted in the printer and plugged in to an
outlet that you know works.
c
Switch the printer on.
d
Print a demonstration print (see page 1–26).
If the printer prints this correctly,
the problem is probably not with the printer.
3
Test your computer hardware and interface, as follows:
a
Ensure that you are using the correct interface cable between the computer and
the printer, that it is firmly connected to the correct ports (see pages 1–17 and
10–11), and that the cable is held in place by the cable clip.
b
Serial interface users only.
Check that the serial interface settings on the
Setup Sheet match the requirements of your computer hardware and application
software (see page 1–19).
TROUBLE–
9
SHOOTING
Troubleshooting
Locating the source of your problem