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HP Color LaserJet 4730 HP LaserJet MFP - Analog Fax Accessory Guide - Page 115

Send-fax messages, Table 4-1

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Send-fax messages Table 4-1 Send-fax messages Message Error No. Cancelled 0 Success n/a Fail Busy 0 No Answer 0 Compression Error Any No Dial 0 Modem Fail Any Communication Error Communication Error 17 or 36 Any besides 17 or 36 Space Fail Page Fail Memory Error Job Fail Power Failure No Fax Detected 0 0 0 Any 0 17 or 36 Description Action(s) Fax was cancelled by user at None. control panel of MFP. Fax sent successfully. None. The receiving fax machine is busy. The fax will be retired automatically (if configured), otherwise try resending fax later. The receiving fax machine is not answering the call. The receiving fax machine may be disconnected or turned off; contact the receiver to check the machine. Try resending. Fax may be corrupted or not Try resending fax. sent. No dial tone is detected when Verify the phone line is active; sending the fax. set the sending fax to "not" to detect a dial tone. Unexpected or bad response Try resending fax; if the error from the internal fax modem persists, contact service. to MFP. Lost telephone connection Try resending the fax. between sender and receiver. General communications issue where the fax transmission was interrupted or did not proceed as expected. Try resending fax; if the error persists, contact service. Unable to read or write the fax image file to disk; could be corrupt MFP disk or no space available on the MFP's disk. Try resending fax; if the error persists, contact service. Incompatible page width, or Try resending fax; if the error page had too many bad lines. persists, contact service. Out of RAM memory on MFP. If error persists, may need to add RAM to MFP. Fax failure; the fax job did not Try resending fax; if the error complete. persists, contact service. A power failure occurred Try resending the fax. during the fax transmission on the sending fax MFP. No fax machine was detected at receiving end. Verify fax number and have receiver verify fax machine is on and connected; then try resending fax. ENWW Fax error messages 107

Section	Page
Setup	9
Parts included with the fax accessory	10
Installing the fax accessory	11
Installing/replacing the fax accessory in the HP LaserJet 9040/9050mfp	11
Installing/replacing the fax accessory in the HP LaserJet 4345mfp	14
Installing/replacing the fax accessory in the HP LaserJet M4345 MFP	18
Installing/replacing the fax accessory in the HP Color LaserJet 4730mfp and HP Color LaserJet CM4730 ...	20
Installing/replacing the fax accessory in the HP LaserJet M5025 MFP and M5035 MFP	28
Installing/replacing the fax accessory in the HP Color LaserJet CM6040 MFP Series	31
Installing/replacing the fax accessory in the HP LaserJet M9040 MFP / M9050 MFP	39
Verifying fax operation	43
Required fax settings	44
Fax Configuration Wizard	44
Accessing fax settings menu	44
Set or verify the date and time for the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color Laser ...	44
Set or verify the date and time on the HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 ...	45
Set, verify, or change the MFP/fax accessory country/region	45
Set the fax header	46
Set fax settings	49
Remote fax configuration	50
Web browser	50
HP Web Jetadmin	50
HP MFP Digital Sending Software Configuration Utility	51
Send fax settings	52
Set the dial tone detection	52
Set the overlay header (outgoing faxes)	52
Set the dialing mode	53
Set a dialing prefix	53
Set the redial rules	54
Set redial-on-busy	54
Set redial-on-no-answer	55
Set redial interval	56
Set the outgoing fax resolution	56
Set billing codes	57
Set the JBIG compression mode	58
Change the sharpness setting	59
Change the background setting	59
Change the light/dark setting	60
Activate Fax Number Confirmation	60
Activate Fax Number Speed Dial Matching	61
Receive fax settings	62
Set rings-to-answer	62
Stamp received faxes (incoming faxes)	62
Set fit-to-page	63
Set the paper tray	63
Set the destination bin	64
Blocking incoming faxes	65
Create a blocked-fax list	65
Remove numbers from the blocked-fax list	65
Clear all numbers from the blocked-fax list	66
Initiate polling receive	67
Changing notification settings	67
Set the error correction mode	69
Set the modem volume	70
Set the ringer volume	71
Use Fax	73
Fax feature screen	74
HP LaserJet 4345mfp and 9040/9050mfp, and HP Color LaserJet 4730mfp and 9500mfp fax feature screen	74
HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color ...	75
Status message bar	77
Send a fax	78
Send a fax - enter number(s) manually	78
Send a fax using speed dial	81
Sending a fax using one touch speed dial	82
Search a speed-dial list by name	83
Sending a fax using phone book numbers	84
DSS fax phone book search	86
Canceling a fax	88
Cancel the current fax transmission	88
Cancel all pending faxes	88
Receiving faxes	90
Creating and deleting speed dial lists	91
Create a speed dial list	91
Delete a speed dial list	91
Delete a single number from the speed dial list	92
Add a number to an existing speed dial list	93
Assigning speed dial lists to one-touch keys	94
Assign a speed dial to a one-touch key for the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Colo ...	94
Clear or reassign speed dial lists to one-touch keys for the HP LaserJet 4345mfp and 9040/9050mfp, a ...	94
Voice Calls and Retries	95
Fax Call Report	95
Fax Activity Log	95
T.30 Report	95
Secure settings	96
Change your PIN	96
Set fax forwarding	98
Scheduling fax printing (memory lock)	99
Fax-printing behavior	99
Enable or disable the schedule for printing of faxes	100
Create a fax printing schedule	101
Using Fax over VoIP networks	103
Solve fax problems	105
Is your fax set up correctly?	106
What type of phone line are you using?	106
Are you using a surge-protection device?	106
Are you using a phone company voice-messaging service or an answering machine?	106
Checking fax accessory status	107
Fax feature is not operating	108
General fax problems	109
Receiving fax problems	110
Sending fax problems	112
Error codes	113
Fax error messages	114
Send-fax messages	115
Receive-fax messages	116
Fax logs and reports	117
Printing the fax call report (include thumbnail)	117
To schedule fax call report printing	118
Printing the fax activity log	119
Printing the billing code report	120
Clearing the fax activity log and billing code report	120
Printing the blocked fax list report	121
Printing the speed dial list report	121
Service settings	123
Firmware upgrades	125
Service and support	127
Hewlett-Packard limited warranty statement	128
HP Customer Care	129
World Wide Web	129
E-mail	129
Phone	129
Specifications	131
Fax accessory product specifications	132
Replacement parts and accessories	133
Regulatory Information	135
Environmental Product Stewardship Program	136
Declaration of conformity	137
US Federal Communications Commission	138
FCC Part 15 Compliance Statement	138
FCC Part 68 Telecom	138
Telephone Consumer Protection Act (US)	139
Canadian Department of Communications	140
Canadian Limitations Notice	140
Other regulatory information	141
Regulatory information for EU countries/regions	141
New Zealand Telecom Warning Notice	141
South African Notice	142
TAIWAN BSMI Class A Warning	142

Match case Limit results 1 per page

Send-fax messages

Table 4-1

Send-fax messages

Message

Error No.

Description

Action(s)

Cancelled

Fax was cancelled by user at

control panel of MFP.

None.

Success

n/a

Fax sent successfully.

None.

Fail Busy

The receiving fax machine is

busy.

The fax will be retired

automatically (if configured),

otherwise try resending fax

later.

No Answer

The receiving fax machine is

not answering the call.

The receiving fax machine

may be disconnected or

turned off; contact the

receiver to check the

machine. Try resending.

Compression Error

Any

Fax may be corrupted or not

sent.

Try resending fax.

No Dial

No dial tone is detected when

sending the fax.

Verify the phone line is active;

set the sending fax to "not" to

detect a dial tone.

Modem Fail

Any

Unexpected or bad response

from the internal fax modem

to MFP.

Try resending fax; if the error

persists, contact service.

Communication Error

17 or 36

Lost telephone connection

between sender and receiver.

Try resending the fax.

Communication Error

Any besides 17 or 36

General communications

issue where the fax

transmission was interrupted

or did not proceed as

expected.

Try resending fax; if the error

persists, contact service.

Space Fail

Unable to read or write the fax

image file to disk; could be

corrupt MFP disk or no space

available on the MFP's disk.

Try resending fax; if the error

persists, contact service.

Page Fail

Incompatible page width, or

page had too many bad lines.

Try resending fax; if the error

persists, contact service.

Memory Error

Out of RAM memory on MFP.

If error persists, may need to

add RAM to MFP.

Job Fail

Any

Fax failure; the fax job did not

complete.

Try resending fax; if the error

persists, contact service.

Power Failure

A power failure occurred

during the fax transmission on

the sending fax MFP.

Try resending the fax.

No Fax Detected

17 or 36

No fax machine was detected

at receiving end.

Verify fax number and have

receiver verify fax machine is

on and connected; then try

resending fax.

ENWW

Fax error messages

107