HP Designjet 2000/3000cp HP DesignJet ColorPro - User's Guide - Page 59

Message, Explanation, Solution

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Menu Message [COLOR] PRNT-HD MISSING, INSERT CANCELING JOB CARRIAGE JAM, OPEN ACC COVER CARRIAGE JAM, OPEN TOP COVER LEFT BACK PANEL OUT MEDIA IN TRAY 1, REMOVE MNL FEED LOAD [TYPE] [SIZE] Understanding Printer Messages Explanation Solution One of the printheads (black, cyan, magenta Insert the indicated printhead. or yellow) is missing. The printer is canceling current print job. The carriage is jammed. The carriage is jammed. The left side of the back panel has not been inserted properly. There is media in Tray 1 which may not be the type or size that is specified in your current print job. You have chosen to print through Tray 1. Open the printhead access cover to remove obstruction. When finished, close the printhead access cover and align printheads. Open the top cover to clear obstruction. When finished, close the top cover and press to resume printing. Open the rear access cover and ensure that the left side of the panel is properly installed. Remove the media in Tray 1 and press the button to resume printing. If you wish to print through Tray 1, set your driver to pick from Tray 1 and send the print job before putting media in Tray 1. Load the paper type and size as specified in the display panel and press to continue printing. HP DesignJet ColorPro Series: User's Guide (version 1) page 59 of 64

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Understanding Printer Messages
HP DesignJet ColorPro Series: User’s Guide (version 1) page 59 of 64
Menu
[COLOR]
PRNT-HD
MISSING,
INSERT
One of the printheads (black, cyan, magenta
or yellow) is missing.
Insert the indicated printhead.
CANCELING
JOB
The printer is canceling current print job.
CARRIAGE
JAM, OPEN
ACC COVER
The carriage is jammed.
Open the printhead access cover to
remove obstruction.
When finished,
close the printhead access cover and
align printheads.
CARRIAGE
JAM, OPEN
TOP COVER
The carriage is jammed.
Open the top cover to clear
obstruction.
When finished, close the
top cover and press
to resume
printing.
LEFT BACK
PANEL OUT
The left side of the back panel has not been
inserted properly.
Open the rear access cover and ensure
that the left side of the panel is
properly installed.
MEDIA IN
TRAY 1,
REMOVE
There is media in Tray 1 which may not be the
type or size that is specified in your current
print job.
Remove the media in Tray 1 and press
the
button to resume printing.
If you wish to print through Tray 1,
set your driver to pick from Tray 1
and send the print job before putting
media in Tray 1.
MNL FEED
LOAD
[TYPE] [SIZE]
You have chosen to print through Tray 1.
Load the paper type and size as
specified in the display panel and
press
to continue printing.
Message
Explanation
Solution