HP Designjet T790 HP Designjet T790 and T1300 ePrinter: User's Guide - English - Page 201
Telephone number, Contact HP Support - service code
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● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: ◦ The product you are using (the product number and the serial number, found on the label at the back of the product) ◦ If there is an error code on the front panel, note it down; see Front-panel error messages on page 185 ◦ The product's Service ID: at the front panel, press , then , then . ◦ The computer you are using ◦ Any special equipment or software you are using (for example, spoolers, networks, switchboxes, modems or special software drivers) ◦ The cable you are using (by part number) and where you purchased it ◦ The type of interface used on your product (USB or network) ◦ The software name and version you are currently using ◦ If possible, print out the following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report and "all pages above" from Service Information (see The printer's internal prints on page 12) Telephone number Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/ country/us/en/wwcontact_us.html. HP Customer Care ENWW Contact HP Support 193