Some objects are missing from the printed image
.....................................................................
167
A PDF file is clipped or objects are missing
.............................................................................
167
The Image Diagnostics Print
...................................................................................................
167
If you still have a problem
.....................................................................................................
170
17
Troubleshooting ink cartridge and printhead issues
....................................................
171
Cannot insert an ink cartridge
...............................................................................................
172
Ink cartridge status messages
.................................................................................................
172
Cannot insert a printhead
......................................................................................................
172
The front-panel display recommends reseating or replacing a printhead
......................................
172
Clean the printheads
............................................................................................................
173
Clean the printhead drop detector
..........................................................................................
173
Align the printheads
.............................................................................................................
175
Printhead status messages
.....................................................................................................
177
18
Troubleshooting general printer issues
........................................................................
179
The printer will not start
.........................................................................................................
180
The printer does not print
......................................................................................................
180
The printer seems slow
..........................................................................................................
181
Communication failures between computer and printer
.............................................................
181
Cannot access the HP Utility
..................................................................................................
182
Cannot access the Embedded Web Server
..............................................................................
182
Internet communication failures
..............................................................................................
182
Automatic file system check
...................................................................................................
183
Alerts
..................................................................................................................................
183
19
Front-panel error messages
........................................................................................
185
The system error log
.............................................................................................................
188
20
HP Customer Care
......................................................................................................
189
Introduction
.........................................................................................................................
190
HP Professional Services
.......................................................................................................
190
HP Instant Support
................................................................................................................
191
HP Proactive Support
............................................................................................................
191
Customer Self Repair
............................................................................................................
192
Contact HP Support
..............................................................................................................
192
21
Printer specifications
...................................................................................................
194
Functional specifications
.......................................................................................................
195
Physical specifications
..........................................................................................................
196
Memory specifications
..........................................................................................................
197
Power specifications
.............................................................................................................
197
Ecological specifications
.......................................................................................................
197
ENWW
vii