HP Deskjet 9800 HP Deskjet 9800 - User Guide - Page 107
The print cartridges may need to be cleaned, Check color print settings
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information by clicking the Estimated Ink Level tab.) If the print cartridge is low on ink, replace it (see Installing or replacing the print cartridges). The print cartridges may need to be cleaned Perform the auto-clean procedure (see Cleaning the print cartridges). Check color print settings Make sure Print in Grayscale is not selected in the printer driver. Check the print location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure the tray is not overloaded. See Loading media in the input tray. Check the media size ■ Content on a page might be cut off if the document size is larger than the media that you are using. ■ Make sure the media size selected in the printer driver matches the size of media loaded in the tray. See Changing print settings. ■ If you are using a computer running Windows, select Emulate LaserJet Margins in the printer driver to scale the document to fit the media size currently selected. See Changing print settings. Check margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer. See Setting minimum margins. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. See Changing print settings. Check the printer location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. Resolving printing problems 97