HP Deskjet 9800 HP Deskjet 9800 - User Guide - Page 122
Resolving banner printing problems
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Resolving banner printing problems ■ Make sure the paper is loaded correctly ■ Unfold and refold the paper when several sheets feed into the printer at once. ■ Make sure the unattached edge of the banner paper stack is on top and facing the printer. ■ Verify that the correct paper for banner printing is used. Check the print settings 1 Open the printer driver (see Printing a document). 2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings: ■ Make sure hp banner paper is selected as the paper type. ■ Make sure the appropriate banner size is selected. ■ Check the software ■ Verify that the software application you are using prints banners. Not all software applications print banners. ■ If gaps appear at the ends of the sheets, verify that the printer software is operating correctly. 112 6 Troubleshooting