HP Deskjet 9800 HP Deskjet 9800 - User Guide - Page 113
Printout shows bleeding colors, Check the print settings, Check the print cartridges, Colors do - refill
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Printout shows bleeding colors Check the print settings Some media type settings (such as Transparency Films and Photo Papers) and print quality settings (such as Best) require more ink than others. Choose different print settings in the printer driver, making sure you select the correct media type. See Changing print settings. Check the print cartridges Make sure print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled print cartridges. For ordering information, see HP supplies and accessories. Colors do not line up properly Check the print cartridges The print cartridges are automatically aligned when a cartridge is replaced. However, you might notice improvement in the print quality by performing the alignment procedure yourself. See Using the print cartridges. Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page. Lines or dots are missing from text or graphics The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed. Replace the missing print cartridge with a new one (see Installing or replacing the print cartridges). Verify the ink levels of the print cartridges One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see Printing a diagnostics page). For Windows, if the Toolbox is installed, you can find ink-level information by clicking the Estimated Ink Level tab. If the print cartridge is low on ink, replace it (see Installing or replacing the print cartridges). The print cartridges may need to be cleaned Perform the auto-clean procedure (see Cleaning the print cartridges). Check the print cartridge contact pads The print cartridge contact pads might need cleaning. See Using the print cartridges. Poor print quality and unexpected printouts 103