HP Deskjet 9800 HP Deskjet 9800 - User Guide - Page 127
Printer light indication, Explanation and recommended action, After clearing the jam, press - power cord
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Printer light indication Power light on, Resume light blinks. Explanation and recommended action Check for one of the following conditions: ■ Printer is waiting for special media to dry. Press the RESUME button if you do not want to wait. You can change the dry time in the printer driver. See Ink is smearing. ■ Printer is out of paper. Load paper and press the RESUME button to continue the print job. ■ There is a media/banner size mismatch. Make sure the media/banner size selected in the printer driver matches the media/banner size loaded in the printer. To eject the media/banner, press the RESUME button. ■ I/O stall. Make sure your system is running properly and the printer is properly connected to your system. Turn off the printer, and then turn it on again. Then resend the print job. To check the system, see the guidelines in Troubleshooting. Power light off, Resume light blinks. Paper motor stall. ■ Clear the jammed paper. See Clearing jams. After clearing the jam, press the RESUME button to continue the print job. ■ If no paper jam exists, press the RESUME button. If this does not work, turn off the printer, and then turn it on again. Then resend the print job. Power and Resume lights blink together at same time. Carriage stall. ■ If there is a paper jam, clear the jammed paper. See Clearing jams. After clearing the jam, press the RESUME button to continue the print job. ■ If no paper jam exists, press the RESUME button. If this does not work, turn off the printer, and then turn it on again. Then resend the print job. Power and Resume lights blink, Left and right print cartridge lights on. Service station stall. ■ Open the top cover and unplug the power cord. Wait for the Resume and Power lights to go off. Close the top cover and plug in the power cord. Wait for the printer to reinitialize and resend the print job. All printer lights blink together. Hardware error. ■ Make sure there is no paper jam in the printer. See Clearing jams. ■ If you cannot resume the print job, cancel the print job. Turn off the printer, turn it back on, and then try to print again. If the problem persists, turn off the printer and disconnect the cable from the printer. Reconnect the cable, turn on the printer, and then try to print again. Understanding the printer lights 117