HP LaserJet 5p/mp Service Manual - Page 73

HP LaserJet 5P Printer Service Supplement Troubleshooting Situation Solution The print job has been properly sent to the printer, but the printer will not print. The IR status light turns off during transmission. If the connection is broken before the entire print job has been transmitted to the printer (printing has not yet started), the printer may not print any of the job. If the Data light is on, press the RESET button to clear the printer's memory. Then, position the device within the range of operation, and print the job again. The connection may have been broken. If the Data light is on, press the RESET button to clear the printer's memory. Then, position the device within the range of operation, and print the job again. Using the Infrared Test Tool A special infrared troubleshooting test tool manufactured by Genoa Technology, Inc. in cooperation with Hewlett-Packard is available through HP Direct Ordering (part number 5062-4461). Refer to the discussion beginning on page 22 for more information. 66