HP Photosmart eStation All-in-One Printer - C510 User Guide - Page 65

Error Message Appears on the Computer, HP Photosmart eStation C510 series - 'Printhead appears to

Page 65 highlights

i. Close the cartridge door. j. If you still receive the error message, turn the product off, and then on again. Solution five: Replace the cartridges ▲ If the error has not been resolved in the solution above, continue with this solution. Replace the cartridges that are causing the problem. To find the compatible cartridge number, look at the stickers near the cartridges inside the printer cover or go online to www.hp.com/go/learnaboutsupplies. HP Photosmart eStation C510 series - 'Printhead appears to be missing, not detected, incorrectly installed, or incompatible' Error Message Appears on the Computer Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. Solution 1: Reinstall the printhead and cartridges ▲ Check to make sure the printhead and the cartridges are installed. To reinstall the printhead 1. Make sure that the product is turned on. 2. Open the ink cartridge access door by lifting from the front center of the product, until the door locks into place. HP Photosmart eStation C510 series - 'Printhead appears to be missing, not detected, incorrectly 63 installed, or incompatible' Error Message Appears on the Computer

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i
.
Close the cartridge door.
j
.
If you still receive the error message, turn the product off, and then on again.
Solution five: Replace the cartridges
If the error has not been resolved in the solution above, continue with this solution.
Replace the cartridges that are causing the problem.
To find the compatible cartridge number, look at the stickers near the cartridges
inside the printer cover or go online to
www.hp.com/go/learnaboutsupplies
.
HP Photosmart eStation C510 series - 'Printhead appears to be
missing, not detected, incorrectly installed, or incompatible'
Error Message Appears on the Computer
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
Solution 1: Reinstall the printhead and cartridges
Check to make sure the printhead and the cartridges are installed.
To reinstall the printhead
1.
Make sure that the product is turned on.
2.
Open the ink cartridge access door by lifting from the front center of the product,
until the door locks into place.
HP Photosmart eStation C510 series - 'Printhead appears to be missing, not detected, incorrectly
installed, or incompatible' Error Message Appears on the Computer
63