HP ProLiant BL660c HP ProLiant and Integrity Firmware Management Best Practice - Page 4

iLO firmware...31 NIC firmware...31 CNA firmware...31 Emulex, QLogic, and Brocade Fibre Channel HBA firmware 32 Power Management Controller firmware 32 Smart Array Controller firmware 32 SAS and SATA hard drive firmware 33 Behind a Smart Array controller requirements 33 Behind a non-Smart Array controller requirements 33 Tape firmware...33 OA firmware...33 OA Installation order...34 VC firmware...34 VC installation order...35 HP 3Gb and 6Gb SAS BL Switch firmware 35 5 FAQs...36 Driver dependency considerations 36 Firmware update questions...39 HP SUM questions...39 Miscellaneous BladeSystem firmware-related questions 41 HP SPP...43 Mixed HP ProLiant and HP Integrity environments 43 Adding components to the HP SPP 43 Using a USB Key...43 Using a hard drive...44 6 Troubleshooting 45 Troubleshooting HP SUM...45 HP SUM fails on Windows hosts due to McAfee firewalls 45 Troubleshooting connection errors 47 Collecting trace directories...48 Troubleshooting failed iLO firmware updates 49 7 Support and other resources 51 Information to collect before contacting HP 51 How to contact HP...51 Subscription service...51 Related information...51 Typographic conventions...52 8 Documentation feedback 54 Acronyms and abbreviations 55 Index...56 4 Contents