Lenovo ThinkPad 380ED ThinkPad 380 and 380D User's Guide - Page 182

Printer Problems, Software Problems, Problem, Action, Parallel Port

Get Lenovo ThinkPad 380ED PDF manuals and user guides View all Lenovo ThinkPad 380ED manuals
Add to My Manuals
Save this manual to your list of manuals

Page 182 highlights

Troubleshooting Printer Problems Problem The printer does not work. Verify that: Action The parallel port is enabled. (Click on the Parallel Port ( ) icon.) The printer is turned on and ready to print. The printer signal cable is connected to the correct connector on the computer. (For the location of the printer connector, see "parallel connector" on page 16.) If the preceding items are correct and the printer still does not work, run the tests described in the printer manual. If the tests show that the printer is OK, have the computer serviced. Software Problems Problem An application program does not work correctly. Action To determine if a problem is caused by the software, verify that: Your computer has the minimum memory required to use the software. Refer to the manuals supplied with the software to verify this. The software is designed to operate with your computer and your operating system. Other software works correctly with your computer. Necessary device drivers are installed (see Chapter 7). The software you are using works correctly with another computer. If you have received any error messages when using the application program, refer to the manuals supplied with the software for a description of the messages and a solution to the problem. If the preceding items are correct and there is still a problem, contact your IBM authorized reseller or IBM marketing representative for help. 162 IBM ThinkPad 380 or 380D User's Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
Troubleshooting
Printer Problems
Software Problems
Problem
Action
The printer does not work.
Verify that:
The parallel port is enabled.
(Click on the
Parallel Port
(
) icon.)
The printer is turned on and ready to print.
The printer signal cable is connected to the correct connector on the
computer.
(For the location of the printer connector, see “parallel connector”
on page
16.)
If the preceding items are correct and the printer still does not work, run the
tests described in the printer manual.
If the tests show that the printer is OK,
have the computer serviced.
Problem
Action
An application program
does not work correctly.
To determine if a problem is caused by the software, verify that:
Your computer has the minimum memory required to use the software.
Refer to the manuals supplied with the software to verify this.
The software is designed to operate with your computer and your operating
system.
Other software works correctly with your computer.
Necessary device drivers are installed (see Chapter
7).
The software you are using works correctly with another computer.
If you have received any error messages when using the application program,
refer to the manuals supplied with the software for a description of the
messages and a solution to the problem.
If the preceding items are correct and there is still a problem, contact your IBM
authorized reseller or IBM marketing representative for help.
162
IBM ThinkPad 380 or 380D User's Guide