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Linksys SPA922 Cisco SPA9000 Voice System Using Setup Wizard Installation and - Page 161

Where to Go From Here, Product Resources - firmware download

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B Where to Go From Here This appendix describes additional resources that are available to help you and your customer obtain the full benefits of the SPA9000 Voice System. • "Product Resources," on page159 • "Related Documentation," on page160 Product Resources Website addresses in this document are listed without http:// in front of the address because most current web browsers do not require it. If you use an older web browser, you may have to add http:// in front of the web address. Resource Location Technical Documentation www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Firmware Downloads Go to tools.cisco.com/support/downloads, and enter the model number in the Software Search box. Cisco Community Central > Small Business Support Community www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End- www.cisco.com/go/warranty User License Agreement SPA9000 Voice System Installation and Configuration Guide for Setup Wizard 159

Section	Page
Preface	7
Purpose and Audience	7
Included Firmware	8
Document Conventions	8
Finding Information in PDF Files	9
Finding Text in a PDF	9
Finding Text in Multiple PDF Files	10
Getting Started	12
Introduction to the SPA9000 Voice System	12
SPA9000 IP PBX	13
SPA400 SIP-PSTN Gateway and Voicemail Server	14
IP Phones and Accessories	14
Deployment Scenarios	14
PSTN Access and Local Voice Mail	15
ITSP Service Only	16
ITSP Service, PSTN Access and Local Voice Mail	17
ITSP Service, PSTN and ISDN Access and Local Voice Mail	18
Introducing Components of the SPA9000 Voice System	19
Getting to Know Your SPA9000	19
Getting to Know Your SPA400	21
Getting to Know Your IP Phones and Accessories	23
Getting to Know Your WRV200 Router	25
Getting to Know the SLM224P Switch	27
Installation and Configuration Process Overview	30
A. Preparation	30
B. Connecting and Configuring the SPA9000 Voice System	30
C. Testing the Installation and Configuration	31
D. Maintaining the SPA9000 Voice System Using the Wizard	31
Preparation	32
Site Survey	32
System Design Considerations	33
Bandwidth Requirements and Call Capacity	33
Wide Area Network (WAN) Quality of Service	34
Network Setup Review	35
Infrastructure, Cabling and PSTN/ISDN Lines	35
NAT Mapping	36
Quality of Service	37
Local Area Network Design	37
Services and Equipment	38
Basic Services and Equipment	38
Cisco Equipment and Services	38
Downloading Firmware	39
Connecting the Equipment	40
Connecting and Configuring the Switch	40
Connecting the Switch to the Router	41
Configuring the Switch	42
Introducing the Setup Wizard	45
Wizard Capabilities	45
Downloading the Wizard	45
Extracting the Wizard	45
Choosing an Administration Computer for the Wizard	45
Wizard User Guide	46
Required Information	46
Connecting and Configuring the Equipment (New Installation)	50
Starting the Wizard	50
End User License Agreement	51
Installing the SPA9000	52
Installing the SPA400 (Optional)	55
Configuring a Static IP Address on the SPA400 (If Prompted)	57
Configuring the SPA9000	59
Manually Inputting the SPA9000’s IP Address (If Prompted)	60
Configuring a Static IP Address on the SPA9000 (If Prompted)	61
Upgrading SPA9000 Firmware (If Prompted)	64
Configuring SPA9000 Voice Service Lines	65
Configuring SPA9000 NAT Traversal	68
Configuring Steering Digits and Outbound Call Routes	69
Configuring the SPA400 Voice Mail Server (Optional)	70
Configuring the Internal Phone Extensions	71
Configuring Inbound Call Routing	74
Configuring Hunt Groups (Optional)	75
Localizing the SPA9000	78
Customizing the Auto Attendant Prompts (Optional)	80
Configuring Client Stations	84
Configuring a Client Station	87
Installing a Localized Client Dictionary for a Client Station	90
Choosing a Background Picture and Screen Saver	92
Submitting the Client Station Settings	94
Upgrading the Phone Firmware (If Prompted)	95
Localizing the SPA400 Voice Mail Prompts (Optional)	96
Testing Your SPA9000 Voice System	98
Maintaining Your SPA9000 Voice System	99
Using the Main Menu	100
Upgrading the Firmware	102
Configuring ISDN Connectivity	105
Backing Up and Restoring Device Configurations	108
Backing Up the Device Configurations	108
Restoring a Previous Configuration to a Device	110
Using the Advanced Features Menu	113
Modifying the NAT Settings	114
Assigning Client Extensions	117
Managing Hunt Groups	118
Configuring the Auto Attendant	119
Localizing Your SPA9000 Voice System	129
Managing Administrative Passwords	135
Configuring the SPA932 Attendant Console	137
Adding a Phone to an Existing Configuration	140
Replacing a Phone (Experts Only)	141
Removing a Forgotten Password (Expert Only)	143
Information for Expert Users	143
Wizard Directories	143
Installation Workbook	146
Where to Go From Here	161
Product Resources	161