Toshiba A60-S1691ST User Manual - Page 170
DVD Super Multi drive
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Hardware and system checklist • Do not connect/ disconnect external devices or install/ remove internal cards during writing. If problems persist, contact your dealer. DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. TROUBLESHOOTING Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive's drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning. Some CD run correctly, but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video, DVD-R DVD-RW, DVD+R, DVD+RW, DVD-RAM 9-15