Xerox 3300MFP User Guide - Page 84
Understanding display messages, Fuser Door Open - problems format
UPC - 095205744415
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Understanding display messages Messages appear on the Status Monitor program window or the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. Note When you call for service, it is very convenient to tell the service representative the display message. Message Meaning Suggested solutions Authentication Failure The ID or password you entered is incorrect. Enter the correct ID or password. Cancel? Yes Your machine's memory has become full while trying to store an original into memory. To cancel the fax job, press the Enter button to accept Yes. If you want to send those pages that have been successfully stored, press the Enter button to accept No. You should send the remaining pages later, when memory is available. [COMM. Error] The machine has a communication problem. Ask the sender to try again. Connection Error Connection with the Check the server settings SMTP server failed. and the network cable. Connection Failed The protocol you have entered is not supported or server port is wrong. Check the protocol or server port. Data Read Fail Check USB Mem. Time expired while reading data. Try again. Data Write Fail Check USB Mem. Storing to the USB memory failed. Check the available USB memory space. Document Jam The loaded original has jammed in the ADF. Clear the jam. See page 14.1. Door Open The front cover or rear cover is not securely latched. Close the cover until it locks into place. Message Duplex Jam 0 Check Inside Duplex Jam 1 Open/Close Door Enter Again File Access Denied File Name Exist File Name Over Limit File Format Not Supported Fuser Door Open Global Address Not Found Global Query Size Exceeded Meaning Paper has jammed during duplex printing. Paper has jammed during duplex printing. You entered an unavailable item. Login to the network server was successful. However, access to the file on the network server was denied. The file name you have entered already exists. The file names you can use are from doc001 to doc999. However, all file names are used already. The selected file format is not supported. The fuser door is not securely latched. When the device is unable to locate the given address of the Global server. This is an error message and displays when the global query size has been exceeded. Suggested solutions Clear the jam. See page 14.5. Clear the jam. See page 14.6. Enter the correct item again. Change the server settings. Enter a different file name. Delete unnecessary files. Use the correct file format. Open the rear cover and close the fuser door until it locks into place. For the location of the fuser door, see page 14.5. Check the search ID. • There are too many search results. Refine your search by entering more letters. • Contact a LDAP Server administrator. 14.7