2013 Ford Escape Warranty Supplement Printing 1 - Page 296
2013 Ford Escape Manual
Page 296 highlights
SYNC® See Supplementary Restraints System (page 35). Important information regarding airbag deployment is in this chapter. See Roadside Emergencies (page 197). Important information regarding the fuel pump shut-off is in this chapter. Setting 911 Assist On 1. 2. 3. 4. 5. Press the phone button to enter the Phone menu. Scroll until 911 Assist is selected. Press OK to confirm and enter the 911 Assist menu. Scroll to choose between the On and Off selections. Press OK when the desired option appears in the radio display. Set On or Set Off appears in the display as confirmation. • A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. • In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries to contact emergency services. If a connected phone is damaged or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. Failure to cancel the call results in SYNC attempting to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel." If the call is not cancelled and a successful call is made, a pre-recorded message is played for the 911 operator, then the occupant(s) in the vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. Off selections include: Off with reminder and Off without reminder. Off with reminder provides a display and voice reminder at phone connection at vehicle start. Off without reminder provides a display reminder only without a voice reminder at phone connection. To make sure that 911 Assist works properly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on prior to the incident. • A Bluetooth-enabled and compatible phone has to be paired and connected to SYNC. • A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident. 296