2013 Ford Escape Warranty Supplement Printing 1 - Page 365

MyFord Touch® 911 Assist® (If Equipped) WARNINGS Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional. Always place your phone in a secure location in the vehicle so it does not become a projectile or get damaged in a collision. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly. If a crash deploys an airbag or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. For more information about 911 Assist, visit www.SYNCMyRide.com or www.syncmaroute.ca. See Supplementary Restraints System (page 35). Important information regarding airbag deployment is in this chapter. See Roadside Emergencies (page 197). Important information regarding the fuel pump shut-off is in this chapter. Setting 911 Assist On Press the Information button, Apps, 911 Assist, then On. You can also access 911 Assist by: • Pressing the Menu icon, Settings, Phone, then 911 Assist • Pressing the Menu icon, Help, 911 Assist To make sure that 911 Assist works properly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on prior to the incident. • A Bluetooth-enabled and compatible phone has to be paired and connected to SYNC. • A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident. Note: The SYNC 911 Assist feature must be set on prior to the incident. Note: Before setting this feature on, ensure that you read the 911 Assist privacy notice later in this section for important information. Note: If 911 Assist is turned on or off by any user, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message/icon comes on (or both) when the vehicle is started after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most mobile phones, some may have trouble using this feature. 365