Alesis iO Mix Reference Manual - Page 56
Mic/Line and Phono
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Technical Specifications Audio signal carries an unwanted hum. Microphone level is too low. No or low sound from a channel input. Turntable input is too low in level and/or lacks bass. Not using balanced cables. Improper grounding Damaged cable Phantom power is not turned on. Microphone is damaged. Gain set too low. Instrument volume is too low. Instrument volume is too low. "Mic/Line" and "Phono" switch is set incorrectly (this applies only to the IO|26) Make sure you are using balanced (XLR or 1/4" TRS) cables wherever possible. Insert a "ground lift switch" into the offending cable's signal path. Replace cable with a known good cable. Turn on phantom power using the "+48V" switch on top panel of IO|14/26. Test the microphone on other audio devices. If you detect damage, contact the manufacturer or dealer. Increase the gain for that channel. Turn up the instrument's volume knob. Turn up the instrument's volume knob. Hook up your turntable to outputs 7-8 (on your IO|26) and set the "Mic/Line or Phono" switch to "Phono." 54