Alesis iO Mix Reference Manual - Page 60
Audio playback or recording is at the, wrong speed
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Technical Specifications 4. Finally, expand the "Sound, video and game controllers" section. An "Alesis 1394" entry should appear. No connection If "Alesis 1394" does not appear, Windows does not see the interface as being connected to the computer. 1. Check your Firewire cable and try powering the mixer off and on again. 2. Expand the "IEEE 1394 Bus host controllers" section. Check that your Firewire card is listed as properly working. 3. As a last resort, power your computer off and on. Faulty connection If "Alesis 1394" appears, but there is a yellow question mark or exclamation point next to it, the drivers are improperly installed. Right-click on the "Alesis 1394" listing and choose "Uninstall...", and uninstall the device. The next time you connect the IO14/26 to your computer, you will need to re-install the drivers again. Audio playback or recording is at the wrong speed Adjust the buffers in the ASIO control panel or through your WDM application's audio setup options. It is impossible to say which buffer settings are perfect for each system, but generally buffer sizes around the middle or low-middle of the available range provide the best results. When restarting your computer, turn it off all the way. Pull out the AC power cord, keep it out for a few seconds, and then plug it back in again before you restart your computer. This ensures that your computer's motherboard and PCI cards (including your FireWire card) are properly reinitialized. 58