Alesis iO Mix Reference Manual - Page 58

Computer or audio application does not, see the IO|14 or IO|26 interface

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Technical Specifications Computer provides insufficient power for bus power operation. cable, you need to make sure you're using a 6-pin FireWire cable that can carry power. The mini, 4-pin connector found on most Windows notebook computers is not capable of providing bus power. Use the supplied AC adapter. Computer or audio application does not see the IO|14 or IO|26 interface Basic troubleshooting First, check that the IO|14/26 is seen by the computer: Under "Sounds and Audio Devices" (Windows) or "Audio MIDI Setup" (Mac), look for your IO|14 or IO|26 to be listed as an available device. If your IO|14/26 is not shown, check that the Firewire cable is properly connected. Turn your IO|14/26 off, wait a few seconds, and then power it up again. Repeat this process until the IO|14 or IO|26 is found. Advanced troubleshooting under Windows The best way to see that your IO|14/26 is connected and operating properly is through the Windows Device Manager. This is a powerful Windows component that requires some navigation but yields very detailed information. 1. Start by finding the "My Computer" icon either on your desktop or from the Start menu. 56

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Technical Specifications
56
cable, you need to make sure
you’re using a 6-pin FireWire
cable that can carry power.
The
mini, 4-pin connector found on
most Windows notebook
computers is not capable of
providing bus power.
Computer provides
insufficient power for bus
power operation.
Use the supplied AC adapter.
Computer or audio application does not
see the IO|14 or IO|26 interface
Basic troubleshooting
First, check that the IO|14/26 is seen by the computer:
Under
“Sounds and Audio Devices” (Windows) or “Audio MIDI Setup”
(Mac), look for your IO|14 or IO|26 to be listed as an available
device.
If your IO|14/26 is not shown, check that the Firewire cable is
properly connected.
Turn your IO|14/26 off, wait a few seconds,
and then power it up again.
Repeat this process until the IO|14 or
IO|26 is found.
Advanced troubleshooting under Windows
The best way to see that your IO|14/26 is connected and
operating properly is through the Windows Device Manager.
This
is a powerful Windows component that requires some navigation
but yields very detailed information.
1.
Start by finding the “My Computer” icon either on your
desktop or from the Start menu.