Apple MC408LL Apple Technician Guide - Page 38

the AirPort and USB Bluetooth, Are AirPort and Bluetooth ports

Page 38 highlights

Deep Dive Check 1. Open System Profiler. AirPort is listed under Network, while Bluetooth is listed under USB. Are AirPort and Bluetooth ports recognized? 2. After AirPort/Bluetooth flex cable has been replaced, are the AirPort and USB Bluetooth devices visible in System Profiler? 3. After AirPort/Bluetooth card has been replaced, are the AirPort and Bluetooth devices visible in System Profiler? 4. Ensure that the Bluetooth antenna and the AirPort antennas cables are connected properly and not damaged. Do connection issues persist? Result Yes No Yes No Action Install all available software updates for AirPort/Bluetooth and go to step 4. Remove the AirPort/Bluetooth card and examine card and logic board connectors for damage: -If no damage is found, reseat cable on logic board and on AirPort/Bluetooth card ends and retest. If both AirPort and USB Bluetooth devices are still unrecognized in System Profiler, replace the AirPort/ Bluetooth flex cable and retest. Go to step 2 .-If any AirPort/Bluetooth card connector is damaged replace card and retest. -If the corresponding connector on logic board is damaged replace logic board and retest. Issue resolved Replace AirPort/Bluetooth card Yes Issue resolved No Replace Logic Board Yes - For AirPort related issue, go to step 5, - For Bluetooth related issue, go to step 6. No Issue resolved. Code X03 N17 M24 N18 M24 2010-08-03 Mac mini (Mid 2010) Symptom Charts - Communications 38

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Mac mini (Mid 2010) Symptom Charts — Communications
38
2010-08-03
Deep Dive
Check
Result
Action
Code
1.
Open System Profiler. AirPort
is listed under Network, while
Bluetooth is listed under USB.
Are AirPort and Bluetooth ports
recognized?
Yes
Install all available software
updates for AirPort/Bluetooth
and go to step 4.
No
Remove the AirPort/Bluetooth
card and examine card and
logic board connectors for
damage:
-If no damage is found, reseat
cable on logic board and on
AirPort/Bluetooth card ends
and retest. If both AirPort and
USB Bluetooth devices are
still unrecognized in System
Profiler, replace the AirPort/
Bluetooth flex cable and
retest. Go to step 2
.-If any AirPort/Bluetooth card
connector is damaged replace
card and retest.
-If the corresponding
connector on logic board is
damaged replace logic board
and retest.
X03
N17
M24
2.
After AirPort/Bluetooth flex
cable has been replaced, are
the AirPort and USB Bluetooth
devices visible in System
Profiler?
Yes
Issue resolved
No
Replace AirPort/Bluetooth
card
N18
3.
After AirPort/Bluetooth card
has been replaced, are the
AirPort and Bluetooth devices
visible in System Profiler?
Yes
Issue resolved
No
Replace Logic Board
M24
4.
Ensure that the Bluetooth
antenna and the AirPort
antennas cables are connected
properly and not damaged. Do
connection issues persist?
Yes
- For AirPort related issue, go
to step 5,
- For Bluetooth related issue,
go to step 6.
No
Issue resolved.