Apple MC408LL Apple Technician Guide - Page 58

Install DVD. Verify media is, Optical Drive Won't Accept

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2. Test both CD and DVD media. Verify that optical drive can read both types of CD media and DVD media. Yes Go to step 6 No Drive has a laser issue. J03 Replace the optical drive and retest 3. Remove bottom cover, disconnect AirPort antenna and remove shield, disconnect and remove fan and cowling, then reseat the optical drive flex cable on logic board and optical drive ends. Reinsert logic board and verify that optical drive is listed in the Serial-ATA section of the Apple System Profiler? Yes Go to step 6 No Go to step 4 4. Disconnect cables from logic Yes Replace defective user's X03 board, remove hard drive, optical drive cable and retest. power supply, and optical drive and replace optical drive cable No Replace optical drive. Go to with known-good one. Verify step 5. that optical drive is listed in the Serial-ATA section of the Apple System Profiler? 5. With replacement optical drive Yes Optical drive issue. Replace J09 installed, verify that optical user's optical drive . Go to drive is listed in the Serial-ATA step 6. section of the Apple System Profiler? No Replace logic board. Go to M19 step 6. 6. Test read compatible known good CD and DVD media (Install DVD). Verify media is recognized and reads reliably. Yes Issue does not happen or was resolved since. No Check optical drive flatness and correct installation in the computer case. Jump to Optical Drive Won't Accept/ Eject Media symptom flow. 2010-08-03 Mac mini (Mid 2010) Symptom Charts - Mass Storage 58

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Mac mini (Mid 2010) Symptom Charts — Mass Storage
58
2010-08-03
2.
Test both CD and DVD media.
Verify that optical drive can
read both types of CD media
and DVD media.
Yes
Go to step 6
No
Drive has a laser issue.
Replace the optical drive and
retest
J03
3.
Remove bottom cover,
disconnect AirPort antenna
and remove shield, disconnect
and remove fan and cowling,
then reseat the optical drive
flex cable on logic board and
optical drive ends. Reinsert
logic board and verify that
optical drive is listed in the
Serial-ATA section of the Apple
System Profiler?
Yes
Go to step 6
No
Go to step 4
4.
Disconnect cables from logic
board, remove hard drive,
power supply, and optical drive
and replace optical drive cable
with known-good one. Verify
that optical drive is listed in the
Serial-ATA section of the Apple
System Profiler?
Yes
Replace defective user’s
optical drive cable and retest.
X03
No
Replace optical drive. Go to
step 5.
5.
With replacement optical drive
installed, verify that optical
drive is listed in the Serial-ATA
section of the Apple System
Profiler?
Yes
Optical drive issue. Replace
user’s optical drive . Go to
step 6.
J09
No
Replace logic board. Go to
step 6.
M19
6.
Test read compatible known
good CD and DVD media
(Install DVD). Verify media is
recognized and reads reliably.
Yes
Issue does not happen or was
resolved since.
No
Check optical drive flatness
and correct installation in
the computer case. Jump to
Optical Drive Won’t Accept/
Eject Media symptom flow.