Apple MC408LL Apple Technician Guide - Page 59

Optical Drive Won't Accept/Eject Media Quick Check Symptoms Drive Won't Accept Media Drive Won't Eject Media • Cannot insert a disc into the drive • Cannot eject a disc placed into the drive Quick Check 1. Use Apple System Profiler Serial-ATA section to see if the optical drive appears. If not see Optical Drive not recognized. 2. Restart computer and hold down mouse button or keyboard eject key to cycle optical drive. 3. Inspect optical drive slot for obstructions Deep Dive Check 1. Verify that optical drive is listed in the System Profiler device tree for Serial-ATA devices. 2. Remove bottom cover, disconnect AirPort antenna and remove shield, disconnect and remove fan and cowling, then check the optical drive flex cable on logic board. Visually inspect connectors for any debris, damage or bent pins. If no damage, reseat optical drive flex cable on logic board, reinsert logic board and verify that optical drive is listed in the Serial-ATA section of the Apple System Profiler? Result Yes No Yes No Action Optical drive communicating with logic board. Go to step 5. Logic board not communicating with optical drive. Go to step 2 Go to step 5. Replace optical drive cable and retest. If still not visible in System Profiler go to step 3 3. Connect a known-good optical drive and flex cable to logic board. Verify that known-good optical drive is listed in the System Profiler device tree. Yes Go to step 4. No Suspect logic board. Go to step 7 Code X03 2010-08-03 Mac mini (Mid 2010) Symptom Charts - Mass Storage 59