Apple MC408LL Apple Technician Guide - Page 62

Optical Drive Not Performing to Specifications, Symptoms, Quick Check, Optical Drive Not Performing

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6. Test write data to compatible CD and DVD media. Verify burned media is recognized and reads reliably. Yes Issue resolved. No Issue may be media -related. Check other sources of media on computer, and check suspected media on other similar Mac mini model. Optical Drive Not Performing to Specifications Quick Check Symptoms Optical Drive Not Performing to Specifications • Read or write speeds slower than expected Quick Check 1. Test optical media in another drive of the same type in same type of computer to rule out media issue. 2. For Write issues, check with known-good media that performs well in another computer and drive of the same type. 3. Check both CD and DVD media types. If only one type of media is producing errors, you may have a laser issue. Deep Dive Check 1. Test both CD and DVD media. Can drive read both CD media and DVD media? Result Yes No Action Go to step 6 Drive has a laser issue if only one media is read. Replace the optical drive. If both types of media fail, go to step 3 Code J03 2010-08-03 Mac mini (Mid 2010) Symptom Charts - Mass Storage 62

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Mac mini (Mid 2010) Symptom Charts — Mass Storage
62
2010-08-03
6.
Test write data to compatible
CD and DVD media. Verify
burned media is recognized
and reads reliably.
Yes
Issue resolved.
No
Issue may be media -related.
Check other sources of media
on computer, and check
suspected media on other
similar Mac mini model.
Optical Drive Not Performing to Specifications
Quick Check
Symptoms
Quick Check
Optical Drive Not Performing to
Specifications
•
Read or write speeds slower
than expected
1.
Test optical media in another drive of the same
type in same type of computer to rule out media
issue.
2.
For Write issues, check with known-good media
that performs well in another computer and drive
of the same type.
3.
Check both CD and DVD media types. If only one
type of media is producing errors, you may have
a laser issue.
Deep Dive
Check
Result
Action
Code
1.
Test both CD and DVD media.
Can drive read both CD media
and DVD media?
Yes
Go to step 6
No
Drive has a laser issue if only
one media is read. Replace
the optical drive.
If both types of media fail, go
to step 3
J03