Apple MC408LL Apple Technician Guide - Page 82

Uncategorized Symptoms, symptom code flow.

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Uncategorized Symptoms Quick Check Symptoms Uncategorized Symptoms • Unable to locate appropriate symptom code. Quick Check 1. Verify that external I/O device (where applicable) works on another system. 2. For third party I/O devices make sure necessary software is installed and up to date, and that the device is supported with the user's system. 3. Go to Deep Dive. Deep Dive Check 1. Verify whether existing symptom code applies to the issue reported by the user. Result Yes No Action Jump to appropriate symptom code flow. Document reported failure and send feedback to [email protected] stating that a suitable symptom code wasn't found. Provide as much detail as possible. Code N99 2010-08-03 Mac mini (Mid 2010) Symptom Charts - Input/Output Devices 82

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Mac mini (Mid 2010) Symptom Charts — Input/Output Devices
82
2010-08-03
Uncategorized Symptoms
Quick Check
Symptoms
Quick Check
Uncategorized Symptoms
•
Unable to locate appropriate
symptom code.
1.
Verify that external I/O device (where applicable)
works on another system.
2.
For third party I/O devices make sure necessary
software is installed and up to date, and that the
device is supported with the user’s system.
3.
Go to Deep Dive.
Deep Dive
Check
Result
Action
Code
1.
Verify whether existing
symptom code applies to the
issue reported by the user.
Yes
Jump to appropriate
symptom code flow.
No
Document reported failure
and send feedback to
stating that a suitable
symptom code wasn’t found.
Provide as much detail as
possible.
N99